New Reviewer

Poor communication

I have been ordering books from scholastic book clubs for my students and classroom for over 25 years. It is a great way to get books in kids hands. However my recent order had "technical issues" and was never processed. I was on hold for over 45 minutes to talk to a representative and would never have known the order had issues if I did not call. The person I spoke with indicated this has been an "issue" for others. When asked if my order could be pushed through since it has already been close to a month, I was told no and the delay could be 5 weeks out after the "technical issue" is resolved. I understand there are issues with labor and shipping during covid times, but feel this company needs to be honest and let educators be aware of the timeline since we are selling their product to families. I am embarrassed to report out to parents right now since in the past the book turn around has been 2 weeks. I will not order again from scholastic until their issues have been resolved.
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ID
#2970423 Review #2970423 is a subjective opinion of poster.
Location
Portland, Oregon
Preferred solution
*price reduction or credit *notice to educators about your time delay with specific timeline expediate the current order

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Verified Reviewer
New Reviewer

Never received order

This book order for my class was submitted almost 6 weeks ago. I was told when I called 2 weeks ago. It would be sent to me last week. What in the world ? Embarrassing to have to keep telling students its coming. I never had trouble in the past. This will most likely be the last time I order for my classroom. Please put a rush on it!!
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ID
#2964877 Review #2964877 is a subjective opinion of poster.
Location
Arlington, Texas
Preferred solution
Deliver product or service ordered

Scammed

I am currently attempting to transfer credits to EXCELSIOR COLLEGE, it has been an ordeal thus far. Totally regret applying to this college, it has been a big waste of time. There idea of transferabilty is not exactly what I invisioned. I expected anywhere between a 1/3 or 1/2 of my credits to be transferable. This has not been the case. SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM
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ID
#491640 Review #491640 is a subjective opinion of poster.
Location
Columbus, Ohio
Loss
$1

NBK Enctclopedia (Owned by Scholastic) ripped me off

This company is a complete scam. I never placed an order for and books, but received a bill for three encyclopedias. The most recent bill was a final notice for payment, notifying me that the debt will next be sold to a collection agency. After some very basic internet research, I have found that many people have faced the same problem with this company. Another common problem is that after paying for the first three volumes, the company sends the remaining 22 volumes along with the bill. The first book was received in September of 2007. The bills were all sent to a siblings address. As I already stated, SCAM SCAM SCAM. Bottom line, avoid this company.
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1 comment
#211826

i faced a worse problem. scholastic sent me something else instead of what i wanted and they said it would come because they ran out but i waited for four years and it did not come yet.

ID
#113915 Review #113915 is a subjective opinion of poster.
Location
Worcester, Massachusetts

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