Schedulicity

When I used the on line chat, the agent was not helpful at all. This person(or AI) did not allow me to talk to a rep by phone.

I use your app to schedule appts, I do not have an account. I could not get into my account. I had to call and leave an unkind message indicating I needed to talk to a rep damn it.

I finally got a call back that rep was good and said I needed to talk to someone to solve my prob. Frustrating and time consuming.

So we continue to have customers call the salon bc they are unable to book through schedulicity. Old and new customers.

Its asking for PIN numbers or codes that the clients cant retrieve or even asking they set up a new account for 34.99.

I also dont like the new format of the platform.

Why did it change? Will it return to normal?

I need to speak to a representative in person about why my schedule isnt allowing me to shorten the service time. I am very upset by this and I have not been able to find a number to call to resolve this issue.

Please contact me via phone call. My # 928-201-****

My schedule isn't automatically setting up for anything past March of 2024. I have to schedule by the individual day. Is there a glitch or did I do a setting wrong ?

There was an issue adding a provider. I requested a call back over the weekend.

Monday morning first thing I received a call. They were very nice and cared about helping me. They resolved the issue promptly.

Everything is good now. Id recommend them.

When I call a recording comes on and It says your call cannot be completed as dialed no number.

I do not understand if this is a true way of contacting schedulicity there is this kind of error on your part.

I have a business account with you all. I need help with using the account, email blast ect.

This is not user friendly. I don't have a lot of time. I need to talk to a person to walk me through some things.

Or I need another scheduling system. Please

I have a business account with you all. I need help with using the account, email blast ect.

This is not user friendly. I don't have a lot of time. I need to talk to a person to walk me through some things. Or I need another scheduling system.

Please this is urgent! I need to update my clients with some information and I need to make some price changes.

Please give me a call? 301)366-****

Answer my question and was helpful i was able to resolve the issue asap It was a iphone glitch that had a update to fix

Answered all questions! The customer service helped with setting up my account with a calm response.

I felt like I could visit with him through all my issues I had, his demeanor was relaxed, considerate and helpful. Thank you!

My account was charged during the free trial period and I had a promotion code entered in verifying it was 100% free

I bought a bundle of massges exactly 10. My wired got messed and only let me schedule one massage and I paid for all 10 and I need to be able to schedule the other 9 and the massage place is not answering my phone so if you could please help me

Yesterday I went to upgrade

My Schedulicity profile for unlimited appointments, and I believe I have placed the payment on the wrong profile, and would like to switch the payment to the correct profile. Email or call

Me

960917****

I use Schedulicity.com it is Great.

MY TIME keeps calling my business to schedule clients.

My clients go online & schedule a time with me & secure with a credit card. Before their session a client will get a confirmation via email/text.

I had MY TIME clients come to my location thinking they have an appointment, but they don't. I called back the MY AGENT during my after hrs.

A young woman was shocked that she forgot to disable her "forwarding" feature on her phone & told me MY TIME was closed. So call back in the a.m.