ScentBox
ScentBox Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ScentBox has 3.3 star rating based on 6 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend ScentBox to a friend or colleague.
- Rating Distribution
Pros: Deliver, Fragrances smell nice, Nice perfume each month.
Cons: Broken website, Most times not the right prephum, Not able to contact customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ScentBox has 3.3 star rating based on 6 customer reviews. Consumers are mostly neutral.
50% of users would likely recommend ScentBox to a friend or colleague.
- Rating Distribution
Pros: Deliver, Fragrances smell nice, Nice perfume each month.
Cons: Broken website, Most times not the right prephum, Not able to contact customer service.Recent recommendations regarding this business are as follows: "Apply.", "I don’t have any recommendations to future customers because I haven’t received mines yet, so I can’t recommend anyone until I see that this is for real", "No problems prior to this situation but kind of shady business to have your website contact us link not work.", "Customer service must be improved.", "Make sure this is what you want to sample".
Review authors value the most Diversity of Products or Services and Location. Consumers are not pleased with Customer service. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Beverly Hills, California
Resolved: My item was Not Delivered as was stated on my email
Company fixed the issue and I have been provided with apology. It came in the mail days after my email said it got delivered to me.
They have not taken the time to get back to me but taken the time to get the money for the product. Yet they have not one way to contact them by phone at all.
I've had no problems with them in the 21/2 years I've been in cahoots with these folks and at least they can give me some time to say something back to me. Get a phone number
- Nice perfume each month
- You might not get it and no way to reach any person to solve the problem
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Beverly Hills, California
IM trying to use credit rewards points for an bigger bottle of perfume.
Excellent.
I would just like my rewards points and credit to go towards a larger bottle of fragrance. I like Burberry.
- Fragrances smell nice
Preferred solution: Burberry weekend
User's recommendation: Apply.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause I haven’t received my shipment
Because I placed the order last week and it's not letting me choose my cologne and put it in the cart. I'm thinking that I already ordered my cologne and it's telling me my last chance to choose. It's not letting me.
Preferred solution: Deliver product or service ordered
User's recommendation: I don’t have any recommendations to future customers because I haven’t received mines yet, so I can’t recommend anyone until I see that this is for real
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Two wrong items sent that I didn't even choose
Im not trying to get charged 46 dollars to fix my problem when I got the wrong items I talked to customer service and she tried to send me to another page to fix my problem. She said it will cost a dollar to talk to someone live .
And I used my cash app card for a dollar and it declined because they try to charge me 46 dollars. Im already thinking about canceling my subscription because of this
Preferred solution: What I asked for the two creed colognes creed aventus and creed himalaya
Ennis, Texas
Refund
659456 I been calling scent box since yesterday I received no call from no one it says please leave your name and number
Payed subscription wasn't received until over a month later
Order was placed and supposedly shipped on November 22nd and wasnt received until 12/31. No communication or updates about delivery and no way to contact company. If you select the contact us option on the website it is a dead link that goes to an error screen every time.
- Selection
- Not able to contact customer service
- Broken website
Preferred solution: Full refund
User's recommendation: No problems prior to this situation but kind of shady business to have your website contact us link not work.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Greenville, South Carolina
To cancel my scent box sample subscription!!
Just want to cancel my subscription didnt like the products! Products didnt stay on your body the way I thought they would things just didnt go the way I planned. So maybe in the future yall can try to make longer lasting fragrances for the body to make sure customers are satisfied and very happy with product!
Preferred solution: Nothing
User's recommendation: Make sure this is what you want to sample
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Doylestown, Pennsylvania
Trying to place an order
I'm trying to place an order, plain and simple. I don't understand why it's such an issue. How about a call?
Doylestown, Pennsylvania
Trying to place an order
Tried several times to place an order, but to no avail. Even after I called I couldn't get better results.
User's recommendation: Customer service must be improved.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling problem
I tried calling Customer service but couldn't reach anyone. I had to leave a message, but so far nobody has called me back.
Preferred solution: I need to pay my bill, but I can't get anyone to call me back.
Wanna cancel my subscription
I need to cancel my subscription. Ive been trying to login so I can cancel and it keeps taking me in circles I need to cancel my subscription
Preferred solution: Cancel the subscription
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerRefund due the advertising of prices
IIam not happy and Id like my Refund and o want to sent their products back its not worthy of the prices .
- Deliver
- Most times not the right prephum
Preferred solution: Full refund
User's recommendation: I would not recommend anyone to try scentbox
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