Scent Split Reviews
Scent Split Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Scent Split has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied, citing slow shipping, lost packages, and poor response to issues.
Positive Feedback
Customers note staff are kind on interaction and some orders arrive intact when shipping and tracking work as expected per other Scent Split reviews.
Negative Feedback / Risk Areas
- Repeated complaints about very slow delivery and lost shipments affecting international buyers.
- Poor customer service and delayed or AI-like email responses when seeking refunds or order status.
- Allegations of bait-and-switch sizing and lack of clarity on billing or returns.
Key Takeaways for Future Customers
- Check recent Scent Split customer complaints and shipping policies before ordering.
- Expect potential delays; verify tracking and consider alternatives for expensive purchases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Scent Split has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied, citing slow shipping, lost packages, and poor response to issues.
Positive Feedback
Customers note staff are kind on interaction and some orders arrive intact when shipping and tracking work as expected per other Scent Split reviews.
Negative Feedback / Risk Areas
- Repeated complaints about very slow delivery and lost shipments affecting international buyers.
- Poor customer service and delayed or AI-like email responses when seeking refunds or order status.
- Allegations of bait-and-switch sizing and lack of clarity on billing or returns.
Key Takeaways for Future Customers
- Check recent Scent Split customer complaints and shipping policies before ordering.
- Expect potential delays; verify tracking and consider alternatives for expensive purchases.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
It took them 45 days to deliever a package.
- - Delivery took 45 days from Houston to Slovenia.
- - The order was reportedly lost in Mexico.
- - Emails from the company were AI-written.
It took them 45 days to deliver a package from Houston to Slovenia.
During the delivery my order got lost somewhere in Mexico.
When I tried to reach them out their emails were written by AI.
I don't know what they are doing but it's very shady.
I'm only sorry that I didn't check on them sooner.
I heard about them from this YouTube fragrance reviewer called CurlyFragrance where she is promoting them. I guess she might be in on it with them or maybe doesn't know what kind of company she is promoting. If the latter is true, it's her responsibility to check who she's promoting before doing so.
- Are kind
- Very slow in answering email and unsure have a slow delivery process
User's recommendation: Don't order from Scent Split. Especially if you are from Europe
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShipping Issue
Has this order shipped yet, and what was the shipping carrier (i.e., UPS, FedEx, or USPS)? Please advise on the order status.
Preferred solution: Deliver product or service ordered
Phoenix, Arizona
Unethical business practice
- - The reviewer claims Scent Split uses bait and switch tactics.
- - They ordered 1.7 oz Tom Ford as advertised but received 0.017 oz.
BUYER BEWARE! Scent Split uses Bait and switch tactics.
I ordered a 1.7 oz of Tom Ford as advertised.
They sent me .017 oz. They claimed I did not order from their site but they were the ones that sent me the .017 oz
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder Not Delivered / Company Not Communicating
- - First order shipped slowly and was expensive.
- - Second order not delivered; UPS claim filed, they were unresponsive, and they post on social media.
Currently ScentSplit went dark when I told them I opened a dispute with my credit card company. They offered to ship the product, and I told them I wasn't closing my dispute unless the product arrived.
They already went dark on me once, and I won't take that chance.Funny enough they have never once offered to simply refund me the money. Bunch of scammers.
On my second order, the package was not delivered. After submitting a successful claim with UPS, ScentSplit has gone radio silent on me. It seems they are happy to take your money, but when an issue arises, they are nowhere to be found.
Somehow, they are finding plenty of time to post on Twitter and other social media. I guess if they have time to post online, so do I.
Do not shop with ScentSplit, as they have terrible customer service.
If things go right, you might be okay, but I'm out several hundred dollars at the moment.
Don't be like me. Just use someone else.
- Poor customer service
Preferred solution: Full refund
User's recommendation: Don't shop here.
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