Brian N Ztv

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Verified Reviewer
| map-marker Vancouver, British Columbia

Not getting scene points

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It was my mistake and to be honest, I was not sure how long it takes to get the scene points on my Thrifty's app. The customer service guy explained and now, all is good.
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Hans L Ahn

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Verified Reviewer
| map-marker Vancouver, British Columbia

Only get blank screens

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When I tap on ANY of the scene plus websites, I only then get blank white screens. Also trying to update new card number to: 604646****073483 can I add my daughters card number under my email, as she doesnt have wifi.
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Sabas Snf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Thornhill, Ontario

Can't login

When I got my scene card 2 months ago I couldn't log in so I talked to u guys directly I still can't log in what is going on
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Anonymous
map-marker Toronto, Ontario

It’s a scam not even a 1 star rating

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The offers never loaded in the app. I cannot login into my acct ever since I was racking up and redeeming points. The only points I get are in store offers. It is disappointing cause some of the weekly shops I missed out on were 750 a pop. Those never worked. I go to freshco 2xs a week or more and $60 a pop min. I think the points are a scam in the app. Customer service said there is a technical issue. I think they know and dont care to fix because theyd lose out lots of money 1000 pts= $10.
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User's recommendation: Don’t bother- accumulate points elsewhere if points is the thing you are after. This company doesn’t care about loyalty.

Anonymous
map-marker Windsor, Ontario

Locked out of my account 5

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When customer service called me back twice, I got the same person twice, a girl named Jen, who refused to give me her last name or employee number which I'm entitled to for reference purposes, and when on my second call with her I asked to speak with a supervisor, she kept making excuses why I could not talk to one, then she said my supervisor will call you back, then she called back, trying to disguise her voice, saying she was a supervisor with a different name, I'm disabled by being almost totally blind, so I could not access my account properly from the instructions and told her what I did and said I could not have done that and made a partially disabled person, feel like an idiot, then my girlfriend did it properly and it said my account was locked, I will report Scene+ to an agency that handles how disabled customers are treated, and she should be fired for impersonating a supervisor or at least retrained how to handle a customer's complaint without making them feel stupid, also I would like all my calls with her listened to since it says they are recorded for training purposes

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User's recommendation: Access your account often to make sure it is correct & get names of any customer service representative you have to deal with.

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