Mary G Kcg

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| map-marker Romeoville, Illinois

Refund/ complaint

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Half of my party paid 19.99 and half was charged 34.99 and we arrived at the same time 2 different cashiers

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Loss:
$45

Preferred solution: The overpayment of 45 dollars refunded. Manager at romeoville location said he could not do it

Lorinda Euo
map-marker Cincinnati, Ohio

Stolen tickets and money from worker.

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Lady charged me for stuff I never got. I DIDNT EVEN SPEND ANY TICKETS YET SHE CHARGED ME FOR 697 OF THEM.

ALSO LOOKED LIKE SHE HATED HER JOB. PLUS DIDNT WVEN COUNT 75 OF THE TICKETS I GOT FROM CLAW MACHINES.

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Anonymous

Very rude customer service skills

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well i came in the host was nice so i went to go get something to eat it was me and my two lovely daughters with were so excited to be there and ready to have a blast...... but when i placed a order for us to eat everything seemed normal but the waitress seemed as if she had an attitude like either dhe didnt want to be there or she just didnt want to serve ( US ) but besides that i place my order any ways and while we waited we went to play a few games ......

so when we returned to get our for the order was wrong and the had the audacity to have a argument with about what i ordered instead of just apologizing and making the correction for the paying customer then on top of that she went and got someone else might have been a manager or whatever she was to chew me out some more about what i ordered and said and i quote we are not making a change or correction to your order that you made the mistake on after that i wasn't having the disrespect that me and my children had to endure at this establishment and i had already paid for the food but i couldn't sit there so i just got up and left need less to say i will not be coming back there ever again i will be sharing my experience with everyone i know and on all social media sites about my experience at the scene 75 in dayton ohio ......... and the girls names were Cassie and Sabrina

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Reason of review:
Poor customer service
Anonymous
map-marker Dayton, Ohio

One big let down

I found this company to be really, how do I put this, lame? It looked and sounded like a lot of fun and I had really high hopes for it however When I got there it was pretty much empty, there were almost more employees than customers.

I guess I'm not the only one who thought it was lame. The Big bad bounce was cool for about a half hour then I was kind of bored, just walking around looking for some place to sit down. It was almost weird being there, like I was in someone else's house. And the music was GOD AWFUL the speaker system sounded like it was coming through a cell phone.

Maybe they will get it right someday but until then I don't think I'm going to be returning. Plus its really expensive.

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