Very rude customer service skills

well i came in the host was nice so i went to go get something to eat it was me and my two lovely daughters with were so excited to be there and ready to have a blast...... but when i placed a order for us to eat everything seemed normal but the waitress seemed as if she had an attitude like either dhe didnt want to be there or she just didnt want to serve ( US ) but besides that i place my order any ways and while we waited we went to play a few games ...... so when we returned to get our for the order was wrong and the had the audacity to have a argument with about what i ordered instead of just apologizing and making the correction for the paying customer then on top of that she went and got someone else might have been a manager or whatever she was to chew me out some more about what i ordered and said and i quote we are not making a change or correction to your order that you made the mistake on after that i wasn't having the disrespect that me and my children had to endure at this establishment and i had already paid for the food but i couldn't sit there so i just got up and left need less to say i will not be coming back there ever again i will be sharing my experience with everyone i know and on all social media sites about my experience at the scene 75 in dayton ohio ......... and the girls names were Cassie and Sabrina
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ID
#1043807 Review #1043807 is a subjective opinion of poster.
Service
Scene 75 Waiter
Reason of review
Poor customer service

One big let down

I found this company to be really, how do I put this, lame? It looked and sounded like a lot of fun and I had really high hopes for it however When I got there it was pretty much empty, there were almost more employees than customers. I guess I'm not the only one who thought it was lame. The Big bad bounce was cool for about a half hour then I was kind of bored, just walking around looking for some place to sit down. It was almost weird being there, like I was in someone else's house. And the music was GOD AWFUL the speaker system sounded like it was coming through a cell phone. Maybe they will get it right someday but until then I don't think I'm going to be returning. Plus its really expensive.
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ID
#394909 Review #394909 is a subjective opinion of poster.
Location
Dayton, Ohio

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Summary

Scene75 is an indoor entertainment center. Scene75 opened in July of 2012 and is what many are calling one of the most exciting facilities to have ever opened in Dayton, OH. Scene75 features a 150 seat restaurant, two full service bars, a snack bar, The Racing Place the longer of only two indoor electric go-kart tracks in Ohio, the largest ticket redemption and video arcade in Dayton. It also has the Chaos Room the first gaming theater in the country, Big Bad Bounce the largest inflatable arena in Ohio, the largest laser tag arena in Ohio, the only Spin Zone bumper car attraction in Ohio, the only black-light mini-golf course in Dayton, the only mini-bowling attraction in Dayton, the only 4D theater in Dayton, a Lazer Frenzy maze, eight private party rooms, three outdoor sand volleyball courts, two outdoor bocce courts, as well as an enormous outdoor patio.

Scene 75 reviews and complaints

Scene 75 is ranked 170 out of 662 in Entertainment category

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