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Scarlet

Scarlet

www.scarlet.be
What is your customer experience with Scarlet?

Scarlet Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Scarlet has 2.4 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Crap.
    Cons: Crap.

  • Recent recommendations regarding this business are as follows: "Do not get this card it a scam", "Get a different card. They say help is 24/7. It's not. I've spent all afternoon and evening trying to contact a live person.", "Good luck", "My husband and I try so many ways, but nothing seems to work !WTF I think I was scam and *** by Scarlet Cardholder! I think it was all the fraud scamming people, hacking people, and staying with the money because there’s no way you can communicate with these fraud people", "Scarlet not good".

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Soner C Mfn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Probleem met internetverbinding en foutieve factuurstatus

Scarlet - Probleem met internetverbinding en foutieve factuurstatus

Geachte heer/mevrouw,

Ondanks dat wij onze facturen steeds op tijd betalen, ondervinden wij de laatste tijd problemen met onze internetverbinding deze werkt erg traag en onstabiel.

Toen ik zojuist telefonisch contact opnam, werd mij meegedeeld dat de factuur van mei volgens jullie systeem nog niet betaald zou zijn. Echter, mijn vader heeft deze factuur op 8 juni al betaald.

(Zie bijlage).

Zouden jullie dit kunnen nakijken en het systeem kunnen corrigeren? Graag ontvang ik ook bevestiging van ontvangst en opvolging van dit bericht.

Klantgegevens

Soner Çolaker - 08/04/1968

Klantnummer 3263****

Adres: Rue J.Ballings 63,1140 Evere

Alvast bedankt voor uw hulp.

Met vriendelijke groet,

Arife Gül Çolaker

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Jared S Daz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

This is just a scam told crap

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Yes, I need help and no one will help. I've been trying over and over to activate the card.

It keeps saying one of the two things: password wrong or some kind of crap like that.

I need to talk to a real person. I'm sick of this.

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Loss:
$30
Pros:
  • Crap
Cons:
  • Crap

Preferred solution: Full refund

User's recommendation: Do not get this card it a scam

Yecheskel Uuo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Credit limit n bal

Want to know credit limit and is my card still active for gary hill I gave you all the information 100 words way to much to find out credit line

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Ketsia Ohd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't get someone to answer the phone! Please call me immediately. Thanks

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I need to speak to someone, now! Please call me immediately!

No one answers your phone. I'm very frustrated.

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User's recommendation: Good luck

Ketsia Ohd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't activate my card. No one answers the phone after l push 8 to get a person. I've wasted too much of my time...

I need to speak one on one with customer service. You say help 24/7, but you can't get a live person or help during daytime and evening..

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User's recommendation: Get a different card. They say help is 24/7. It's not. I've spent all afternoon and evening trying to contact a live person.

Anonymous
map-marker Morovis, Morovis

Refund my money

I brought a card Scarlet Cardholder I activated the card tried to open account which I can't tried to put the app which I can't I want my money returned or I have to take drastic measure and soup

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User's recommendation: My husband and I try so many ways, but nothing seems to work !!!WTF I think I was scam and *** by Scarlet Cardholder!!! I think it was all the fraud scamming people, hacking people, and staying with the money because there’s no way you can communicate with these fraud people

Anonymous
map-marker Nieuwkerken-Waas, East Flanders Province

Two address contracts terminating or stop zetten

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I had contacted your costumers service several times concerning bad installation of my recent Hoefijzer 22 Hoogstraten but no solution for the problem. Find it such of discrimination, lies and disrespect from the workers that treated me.

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Anonymous
map-marker Antwerp, Antwerp Province

Your mistake

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Hello! My contract with you is 34 per month, but your me every month send me different rates , what do you think ?

You took a lot of money from me last month .

I send to you , . !

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User's recommendation: Scarlet not good

Ali B Xar

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Verified Reviewer

Asaas

Helaas werkt mijn telefoon sinds gisteren niet meer. Ik kan niemand bellen. Dit is de tweede keer dat dit mij overkomt en ik wil het contract met u beëindigen.

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Resolved
Hui T Arg

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Verified Reviewer

Resolved: Esim card application

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Updated by user Feb 21, 2024

Company fixed the issue and I have been provided with apology. Change to another provider

Original review Jan 22, 2024

Dear

Can you let me know if scarlet has eSIM cart?

If not yet, when will it be available?

Thanks and kind regards

*** Teng

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Preferred solution: eSIM card application

Anonymous
map-marker Poznan, Greater Poland

Problem

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Good morning i have a problem becaouse i dont find any bill in my mailbox, i find only the last reminder, and my jnternet Works relly slow. I need to pay for reactivation also? And if you can send me my Scarlet internet number to sing in on your aplication it should be on the bill but i dont get it.

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