Scarlet Reviews
Scarlet Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Scarlet has a 2.1 star rating from 3 reviews. Consumers are mostly dissatisfied, citing activation failures, slow internet, billing errors, and unresponsive customer service.
Key Takeaways for Future Customers
- Check recent Scarlet reviews for recurring issues before buying.
- Expect difficulty reaching live customer service despite claims of 24/7 support.
- Monitor billing and account status closely and keep payment records.
Negative Feedback / Risk Areas
- Customer complaints about card activation, password errors, and account access.
- Billing and refund problems including incorrect invoices and refund requests.
- Poor phone support and long waits for a live person.
Positive Feedback
A minority of reviews are positive as indicated by a 33% positive distribution, but details are limited.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Scarlet has a 2.1 star rating from 3 reviews. Consumers are mostly dissatisfied, citing activation failures, slow internet, billing errors, and unresponsive customer service.
Key Takeaways for Future Customers
- Check recent Scarlet reviews for recurring issues before buying.
- Expect difficulty reaching live customer service despite claims of 24/7 support.
- Monitor billing and account status closely and keep payment records.
Negative Feedback / Risk Areas
- Customer complaints about card activation, password errors, and account access.
- Billing and refund problems including incorrect invoices and refund requests.
- Poor phone support and long waits for a live person.
Positive Feedback
A minority of reviews are positive as indicated by a 33% positive distribution, but details are limited.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Probleem met internetverbinding en foutieve factuurstatus
- - Customer says they pay on time; internet is slow and unstable.
- - May invoice shows unpaid in system, but was paid on June 8; please check and confirm.
Geachte heer/mevrouw,
Ondanks dat wij onze facturen steeds op tijd betalen, ondervinden wij de laatste tijd problemen met onze internetverbinding deze werkt erg traag en onstabiel.
Toen ik zojuist telefonisch contact opnam, werd mij meegedeeld dat de factuur van mei volgens jullie systeem nog niet betaald zou zijn. Echter, mijn vader heeft deze factuur op 8 juni al betaald.
(Zie bijlage).
Zouden jullie dit kunnen nakijken en het systeem kunnen corrigeren? Graag ontvang ik ook bevestiging van ontvangst en opvolging van dit bericht.
Klantgegevens
Soner Çolaker - 08/04/1968
Klantnummer 3263****
Adres: Rue J.Ballings 63,1140 Evere
Alvast bedankt voor uw hulp.
Met vriendelijke groet,
Arife Gül Çolaker
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
This is just a scam told crap
- - Having trouble activating the card due to password errors.
- - Wants to speak with a real person for assistance.
Yes, I need help and no one will help. I've been trying over and over to activate the card.
It keeps saying one of the two things: password wrong or some kind of crap like that.
I need to talk to a real person. I'm sick of this.
- Crap
- Crap
Preferred solution: Full refund
User's recommendation: Do not get this card it a scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCredit limit n bal
Want to know credit limit and is my card still active for gary hill I gave you all the information 100 words way to much to find out credit line
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't get someone to answer the phone! Please call me immediately. Thanks
I need to speak to someone, now! Please call me immediately!
No one answers your phone. I'm very frustrated.
User's recommendation: Good luck
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't activate my card. No one answers the phone after l push 8 to get a person. I've wasted too much of my time...
I need to speak one on one with customer service. You say help 24/7, but you can't get a live person or help during daytime and evening..
User's recommendation: Get a different card. They say help is 24/7. It's not. I've spent all afternoon and evening trying to contact a live person.
Morovis, Morovis
Refund my money
I brought a card Scarlet Cardholder I activated the card tried to open account which I can't tried to put the app which I can't I want my money returned or I have to take drastic measure and soup
User's recommendation: My husband and I try so many ways, but nothing seems to work !!!WTF I think I was scam and *** by Scarlet Cardholder!!! I think it was all the fraud scamming people, hacking people, and staying with the money because there’s no way you can communicate with these fraud people
Nieuwkerken-Waas, East Flanders Province
Two address contracts terminating or stop zetten
- - Customer service failed to resolve a bad installation of Hoefijzer 22 Hoogstraten.
I had contacted your costumers service several times concerning bad installation of my recent Hoefijzer 22 Hoogstraten but no solution for the problem. Find it such of discrimination, lies and disrespect from the workers that treated me.
Antwerp, Antwerp Province
Your mistake
Hello! My contract with you is 34 per month, but your me every month send me different rates , what do you think ?
You took a lot of money from me last month .
I send to you , . !
User's recommendation: Scarlet not good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAsaas
Helaas werkt mijn telefoon sinds gisteren niet meer. Ik kan niemand bellen. Dit is de tweede keer dat dit mij overkomt en ik wil het contract met u beëindigen.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Esim card application
Company fixed the issue and I have been provided with apology. Change to another provider
Dear
Can you let me know if scarlet has eSIM cart?
If not yet, when will it be available?
Thanks and kind regards
*** Teng
Preferred solution: eSIM card application
Poznan, Greater Poland
Problem
- - -Cannot find bill; only last reminder received.
- - -Is reactivation payment required, and where is the Scarlet internet number for app sign-in on bill?
Good morning i have a problem becaouse i dont find any bill in my mailbox, i find only the last reminder, and my jnternet Works relly slow. I need to pay for reactivation also? And if you can send me my Scarlet internet number to sing in on your aplication it should be on the bill but i dont get it.
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