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Scaler Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Scaler has a 2.0 star rating based on 4 customer reviews and overall consumer sentiment is mostly dissatisfied, with recurring concerns about billing and customer service and reports of high price levels.

Positive Feedback

Some customers show interest in joining and request contact, indicating demand for Scaler courses and admissions despite service issues.

Negative Feedback / Risk Areas

  • Multiple Scaler customer complaints cite billing failures and unresolved payment confirmations.
  • Warranty and service disputes with authorized stores and technicians raise repair and coverage questions.
  • Delays in admission contact and confusing loan or EMI billing discrepancies frustrate members.

Key Takeaways for Future Customers

  • Review Scaler reviews and verify customer service and warranty terms before purchase.
  • Confirm payment receipts and loan or subscription schedules to avoid billing surprises.
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Media from reviews

Scaler - To complaint
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issue number contact admission authorised store outdoor installation reason agreement emi loan
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Prasanth T Brq

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Verified Reviewer

To complaint

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AI Highlights
  • - Bought from Lakshmi Ceramic Coimbatore; pump stopped despite rare use.
  • - Technician cites outdoor use and rainwater as causes; warranty unclear; no quote.
Scaler - To complaint

Dear Sir,

I am writing to bring to your attention an issue we are facing with a pressure pump purchased from your authorised store Lakshmi Ceramic, Coimbatore. The pump has stopped functioning completely despite being used very rarely, as it is installed in our guest house located in our native place, Nagercoil, which we visit only occasionally (typically one or two days at a time each year).

After reporting the issue to your store on 28 July, Mr. Ramesh provided us with a contact for the company representative, Mr. Thameem from Aqua Thrust (Mob: 090942 5****). Subsequently, a technician named Mr. Lexman Deva (Mob: 74014 1****) visited after a delay of two days and took the pump with him. We are unsure whether he is an authorised service personnel, and despite repeated requests, he has not provided a quotation. However, he has demanded 10,500 for the board replacement, in addition to other repair charges.

During his visit, the technician mentioned the following:

1. If the pump had been purchased from Nagercoil, warranty coverage would apply. But since it was bought in Coimbatore, the warranty may not be valid.

2. He claimed that the pump is not designed for outdoor installation and should have been placed indoors.

3. He stated that rainwater had entered the motor due to outdoor installation, resulting in internal board damage.

At the time of purchase, no such instructions or warnings were provided regarding indoor-only usage. Had we been made aware of this, we would have taken the necessary precautions to install it accordingly.

We kindly request your clarification and support on the following points:

Is the pump not covered under warranty, despite being purchased from an authorised store?

Why were proper installation and usage guidelines not shared at the time of purchase?

Given the circumstances, can the damage be addressed under warranty, or are we expected to bear the entire repair cost?

We sincerely hope you will look into this matter and provide us with a prompt and fair resolution.

Thank you for your attention and assistance.

Warm regards,

Er. T. Prasanth

Prasanth Associates

2nd Floor, Sowma Complex

243, 2nd Street, Near RR Lodge

Gandhipuram, Coimbatore

Preferred solution: Complaint Regarding Faulty Pressure Pump and Warranty Clarification

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3 comments
Guest

It sounds like you made an uninformed purchase and now have buyer’s remorse only because something went wrong. Did you ask about a warranty at time of purchase?

Did you register the product to activate the warranty? (usually must be done in the first 30 days with any product). And no, stores don’t offer installation advice. The store doesn’t advertise, promote or guaranty your type of technical assistance.

Beyond that and most importantly, you did not ask! So stop all your whining and noise.

From reading complaints on this site written from your country, I have never seen such whining and lack of personal responsibility. Your food delivery services, buses, universities, retail stores and online gaming issues are out of control.

Guest
reply icon Replying to comment of Guest-2726588

*guarantee

Suhail A Whw

mujhe Mera refund chahie

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Matte D

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Verified Reviewer

Admission

Yes... because the scaler company has not contacted me...

it has been a very long time, and I am still waiting... if it is possible, please contact this number 630553****.

Preferred solution: Price reduction

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Matte D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Admission

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I am very interested to join this company... please contact this number 630553****..i don't have the contact number that's why iam sending mail

User's recommendation: 950591**** please contact this person for the purpose of admission

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Mannie Bqo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment issue

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Contains 1 confidential file for company representatives

I am tried to take course pause in that process I have paid 5000rs to the scaler using QR code but there it was not showing payment confirmation

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Paysen Nhs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to talk regarding fee

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Hi ,

As per the loan agreement, my EMI should end on December 1, 2024, but it is showing as July 2025, what's the reason to pay extra

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