Scaled Agile Reviews
Scaled Agile Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Scaled Agile has a 4.0 star rating from 1 customer review. Consumers are mostly satisfied and reviewers note a low price level and positive rating distribution.
Key Takeaways for Future Customers
- Scaled Agile reviews mention responsive resolution when escalated through third parties for customer service issues.
- Reviewers value Billing Practices and Location when evaluating subscriptions and certification costs.
Negative Feedback / Risk Areas
- Customer complaints about phone support not reaching a person and needing intermediaries to change account email.
- Scaled Agile University criticism: high course fees, lack of exam feedback, unclear certification process and annual renewals.
Positive Feedback
One reviewer reported the desired result after escalation; overall sentiment is mostly satisfied.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Scaled Agile has a 4.0 star rating from 1 customer review. Consumers are mostly satisfied and reviewers note a low price level and positive rating distribution.
Key Takeaways for Future Customers
- Scaled Agile reviews mention responsive resolution when escalated through third parties for customer service issues.
- Reviewers value Billing Practices and Location when evaluating subscriptions and certification costs.
Negative Feedback / Risk Areas
- Customer complaints about phone support not reaching a person and needing intermediaries to change account email.
- Scaled Agile University criticism: high course fees, lack of exam feedback, unclear certification process and annual renewals.
Positive Feedback
One reviewer reported the desired result after escalation; overall sentiment is mostly satisfied.
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Verified Reviewer
Agile Customer Service needed to change email address for me
The reviewer tried to contact the company before posting this review.
The customer service number listed for Agile didn't result in a person, so I found the number for 'Pissed Consumer', who passed my request to Agile. This resulted in the desired result.
Carrollton, Texas
Scaled Agile University is a farse and a rip off
- - Four-day SAFe course was mediocre; exam scores not disclosed and instructors hadn’t taken the exam; Nexus is suggested.
I recently paid several thousand dollars to attend a four day course on Scaled Agile Framework. The course was mediocre at best. Most of the "information" in the course was from other areas of research and development. The course ended with an exam. After taking the exam, I was told I missed some of the questions. When I asked which questions, I was told that Scaled Agile University did not reveal which questions were missed or what the testers score was on the exam. Additionally, I learned during the course that the instructors of the course had never taken the exam yet they were "certified" in SAFe. How can that happen? I was told I needed to take, and pass the exam to become certified in SAFe.
I have several degrees from accredited colleges; never once have I been told I could not get feedback on the questions I missed or my score on an exam.
Scaled Agile University is a joke; the instructors are a joke and the entire organization is another "scam" based on certification fees and annual renewals.
For anyone interested in learning how to scale "Agile" teams, investigate Nexus; it is a much better model and does not carry all of the "certification" expense and baggage of SAFe.
- Entire scenario
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