Tim O Cgv
#1230690 
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Should find another survey company

1.0
Quoted 600 for a piece of property. Then when came time to close the bill was 850 and he was no were to be contacted. I was forced to close. I contacted him later and he was extremely rude. The email i received from him said for me to just do it myself next time. All he did was tie ribbons on fence post. He did not do his job. I had to get another survey company to come back out when i wanted to do a fence. I have the email for review if anyone wants to read it. The job he did was unprofessional and I am in the process of complaining to the survey commission in taxes.
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Loss:
$250
Reason of review:
Poor customer service

Preferred solution: Price reduction

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Jennifer Rxt
map-marker Mineola, Texas
#1211384 
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NEVER USE SAXON SURVEYING

1.0
I just purchased this house, and in my docs I received a survey from this company, I tried the last 3 or more weeks to contact this company asking for assistance in how to read it, so I could figure it out on my own, today the owner calls me and leaves me a VOICE mail, and says not to call his office anymore, and started cussing me out, saying F this and F that.. and i was not a priority because I was not a paying customer, and to get my Sh*& straight .. how and what kind of person does this to a person? as an Owner.. I have let everyone in the city listen to his voicemail... including, county clerks office, and city of Mineola, title company and appraisal company, they cannot believe what they heard, I have also reviewed this company to no end, on every site I am able too, if he treats regular people that way I can only imagine how he treats his actual customers..this man is HORRIBLE and does not deserve to have a business if he does not know how to treat/ talk to people, I feel sorry for anyone that has to deal with him.
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Cons:
  • All of it
Reason of review:
Poor customer service

Preferred solution: Company Owner needs to learn how to talk/ treat people, very RUDE

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Helpful

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