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Sawgrass

Sawgrass

www.sawgrassink.com
What is your customer experience with Sawgrass?

Sawgrass Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Sawgrass has a 1.3 star rating from 6 reviews. Consumers report mostly negative sentiment with recurring printer error codes, website and turnaround time problems, and a high price level.

Key Takeaways for Future Customers

  • Sawgrass reviews note frequent error codes and printer malfunctions.
  • Expect difficult customer service and unresponsive phone support.
  • Website upload and print manager issues affect workflow; price level is high.

Negative Feedback / Risk Areas

  • Phone calls unanswered and poor customer service leading to customer complaints.
  • Repeated error codes (SC280-00, SC570-01, SC202-00) and bypass tray issues.
  • Website failures, slow turnaround, and high cost reported.

Positive Feedback

Some reviewers praise the printer for sharp, vivid print quality.

View full overview ›

Media from reviews

Sawgrass - Sc280-00 error on sg500
Sawgrass - I can't work. My website is not working
View all media ›

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Show reviews that mention
printer error error code code print photo sg500 screen sc20200 print manager nothings working
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Kollin Ylv
map-marker Oceanside, California

Sc280-00 error on sg500

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Sawgrass - Sc280-00 error on sg500

Nothing happened. Call me back.

My printer isnt working.

I have an sc280-00 error. [GEOGRAPHIC_DATA]

User's recommendation: Don’t buy sawgrass printers this has been so frustrating.

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Tisha W Wuk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Couldn’t get help

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They said call back later i need my printer working it not connecting correctly and I need someone to assist me

Preferred solution: Help connecting it

User's recommendation: No answer

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clinton h Fbh
map-marker Portland, Oregon

Sawgrass SG500 won't print to bypass tray

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AI Highlights
  • - SG500 won't print from the bypass tray; it sometimes prints but stops, while printing from the quick print folder works with scaling off.

Sawgrass SG500 won't print to the bypass tray. We have checked and rechecked, installed and removed, and rebooted many times.

One time it will print; the next it won't. Finally, got it to print from the quick print folder, but the scale is off.

Loss:
$60
Pros:
  • Excellent prints durable fast printing

Preferred solution: After hours support from a live person.

User's recommendation: Sawgrass is a great printer that makes amazingly sharp and vivid prints, however the bypass tray set up seems to be PITA.

View full review
Christy B Hia
map-marker Brookville, Ohio

I need help ASAP with setting up my sawgrass printer

I called this number and the more or less hung up on me amd now im. Not very happy...very POOR customer service...{{Redacted}}

Preferred solution: I need help woth my printer setting it up

User's recommendation: Don't recommend calling this number because they are not helpful

View full review
Alex E Hrk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Monroe, North Carolina

Error code SC570-01

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Nobody answers the phone. I have an error code SC570-01.

I have done everything.

I'm cleaning the belt. I restarted the printer, and it still gives the same code.

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Anonymous
map-marker Pompano Beach, Florida

I can't work. My website is not working

AI Highlights
  • - Cannot upload photo to Tumblr; cannot name the file.
  • - Tried everything; download attempts fail.
  • - Call back at 561-299-****.
Sawgrass - I can't work. My website is not working

I'm trying to upload a photo to make a Tumblr and unfortunately it's not letting me submit the name of the photo. If someone can help me that will be great thank you so much.

I've tried everything but nothing's working.

I've tried over and over to download it and nothing's working. If someone can give me a call back that will be great 561-299-**** please help

User's recommendation: Please help

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Anonymous
map-marker Pompano Beach, Florida

I can't work

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AI Highlights
  • - User can't download a photo or submit.
  • - They request help and a call.
  • - Phone number shown as 561-299-****.

Help.

I wrote a whole thing and it deleted. I'm trying to download a photo and it doesn't want to submit.

Can somebody please try to help me.

I don't know what else to do.

I took a picture and it doesn't want to download. I don't know why the picture is not working either.

Can somebody give me a call

all 561-299-****.

User's recommendation: Help

View full review
Jaima Idi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not able to find all of my file that were previously in my print manager.

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AI Highlights
  • - Issue began after the print manager was removed.
  • - Cannot locate where designs are stored in the program.
  • - Hundreds of dollars are tied to cup designs.

I have had issues with my program ever since print manager was removed. Now I am unable to even find the part of the program where all of my designs have been stored. I need this fixed ASAP due to the fact that I have hundreds of dollars wrapped up in designs for cups.

User's recommendation: At this point, the horrible luck that I have had and lack of communication with customer care I would not recommend anyone purchasing a Sawgrass printer at this point

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Soraya Hoc

Need help with my printer have a code error on the screen SC202-00

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AI Highlights
  • - Error code SC202-00 appears on screen.
  • - Replaced ink, but now black is out after limited use.
  • - Customer asks for help and is upset.

I need help with my printer it has an error code on the screen SC202-00. I have replaced ink and this error on my screen.

Not only that, but I have only used this printer once all the ink is out, and I replace the ink now the black is out.

I am very upset about this printer. Please can you help me with this matter.

View full review

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