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Savings Plus

Savings Plus

www.savingsplusnow.com
What is your customer experience with Savings Plus?

Savings Plus Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Savings Plus has a 1.0 star rating from 1 customer review and consumers are mostly dissatisfied. Recent recommendation: Don't call this outfit.

Key Takeaways for Future Customers

  • When checking Savings Plus reviews expect reports of poor phone support and long waits.
  • Plan for potential issues with a transfer and limited live customer service while at the bank.

Negative Feedback / Risk Areas

  • Customer complaints about automated responses that don't resolve issues.
  • Frequent reports of long hold times and calls being cut off mid-conversation.
  • Transfer problems and inability to get timely customer service help.

Positive Feedback

Calling Savings Plus directly resolved the matter for this reviewer after initial problems.

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Cyndi Fcx
map-marker Albany, California

Haven’t got transfer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Long wait to reach a person; automated responses were unhelpful.
  • - Was cut off after connecting; asked to rate, then called Savings Plus directly.

It was terrible. Took forever to get somebody, everything that responded was a machine that didnt have any responses that worked for me.

Then, when I did get someone, I was cut off almost immediately. Then the damn thing wanted me to rate the service. I give it an 0 out of 500. Not happy.

I finally went home and called Savings Plus directly. It wouldve worked a lot better if I couldve talked to customer service while I was at the bank, but I couldnt.

User's recommendation: Don’t call this outfit.

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