I was signed up for this without my knowledge. What a rip off!

I have been lax in checking my debits on my card recently and have realized that this has been going on for months. I did not sign up for this and am still wondering what happened. When I call they want an account number - I do not have one. I have e-mailed a cancellation and sent one registered mail and still they keep deducting from my account. This is a rip off and is probably illegal? I finally called the better business bureau and reported them - my next step is a lawyer. Lucky I have one in the family!
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ID
#288769 Review #288769 is a subjective opinion of poster.
Location
Corsicana, Texas
Loss
$120

Savings Ace

Today I checked my bank statement and found an unauthorized charge for $19.95 from savingsace. I called 888-593-**** and just stayed on the line until I was able to talk with a representative, since I have no membership number to give them...I didn't know I was even a member! I told him what the problem was...of course, he said I signed up for them when I signed up for classmates.com. I told him I didn't want whatever he was selling and he agreed to cancel my membership and refund the $19.95...we shall see if they do!! I was somehow signed up for this "service" through Mylife. If this is not fraud I do not know what is.
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ID
#202677 Review #202677 is a subjective opinion of poster.
Location
San Francisco, California
Loss
$200

Savings Ace

I viewed my checking account online today and noticed this charge for $19.95 from Savings Ace with a phone # so I called them. They wanted my credit card # which I did not give so they asked for my email address. I told them I did not sign up for this Savings Ace and she quickly said she would debit the charge back into my account and cancel my membership. She said she understood that I didn't sign up to begin with and she apologized. How do people get this kind of power to just take money from accounts?
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1 comment
#794899

I got scammed by this as well. A class action lawsuit was just filed over this issue, and I'm thinking about joining it –

http://www.prweb.com/releases/2014/03/prweb1166****.htm

Class Action Lawsuit Filed Against Vertrue, MasterCard, MyLife.com, Oak Investment, and Others Regarding Allegedly Fraudulent “Membership" Fees for Bogus "Savings Clubs"

Class Action Lawsuit Filed Against Vertrue, MasterCard, MyLife.com, Oak Investment, and Others Regarding Allegedly Fraudulent “Membership" Fees for Bogus "Savings Clubs"

Lawsuit claims that Defendants profit from charging consumers fraudulent fees for savings club “memberships”

Atlanta, GA (PRWEB) March 13, 2014 Atlanta law firm Webb, Klase & Lemond, LLC has filed a class action lawsuit against Vertrue, Inc., Adaptive Marketing, LLC, Velo Holdings, MasterCard International, Inc., MyLife.com, Inc., and Oak Investment Partners.

The suit states that Vertrue partners with MyLife.com and other deceptive online businesses to trick consumers into unknowingly joining Vertrue’s “consumer savings clubs.” According to the lawsuit, most club “members” never make use of their savings club “memberships” and cancel their subscriptions immediately upon learning of the fraudulent charges. According to the lawsuit, MasterCard earns fees by processing Vertrue’s charges while knowing they are fraudulent and processing such plainly illegitimate charges violates MasterCard’s agreements. The lawsuit further states that Vertrue’s parent company, Velo Holdings, and MyLife.com’s investor-owner Oak Investment Partners, which invested $25 million in MyLife in 2007, also participate in Vertrue’s improper practices. The case, Chi v.

Vertrue, Inc., et al., was filed in the United States District Court of the Northern District of Georgia, Atlanta Division, on February 28, 2014 and has been given case number 1:14-cv-00614-TWT. The lawsuit proposes a class action on behalf of all consumers nationally who have been harmed by these practices. The new complaint alleges that Vertrue’s “savings clubs,” administered by its subsidiaries such as Adaptive Marketing, LLC, include At Home Rewards, At Home Rewards+, BusinessMax, Cross Country Savings, DealMax, Home Savings Mall, Food and Flix, Getaway and Save, Leisure Exclusives, My Great Deals, Passport to Fun, Passport to Fun+, SavingsAce, SavingSmart, Shopping Essentials, Shopping Essentials+, Simply You, Today’s Escapes, Today’s Escapes+, ValueMax, and Your Savings Club. The lawsuit states that when consumers purchase goods and services from MyLife.com and Vertrue’s other online partners they encounter confusing, obscured ads for Vertrue’s “savings clubs.” Consumers click through these ads without realizing that they have accidentally “joined” one of Vertrue’s clubs, according to the lawsuit.

The lawsuit also states that consumers who accidentally join Vertrue’s clubs are charged recurring monthly fees of $20 or more until they affirmatively cancel their “memberships.” Vertrue’s entire business model is based around this deceptive practice, and Vertrue’s co-conspirators, including MasterCard, knowingly facilitate and profit from Vertrue’s fraudulent activities. The lawsuit states that MasterCard approves such unauthorized charges, and profits from them, even though this violates MasterCard’s own rules regarding protection of private customer credit card data. The suit asserts that the other Defendants are vital to the improper billing scheme. First, Vertrue transmits a consumer’s credit card data to the related credit card network, which the complaint alleges was MasterCard.

MasterCard verifies the consumer’s identity and, the lawsuit states, analyzes the transaction to determine whether it is fraudulent. MasterCard transmits the relevant data to the cardholder’s issuing bank which, if it authorizes the charge, sends a verification message to MasterCard, which then informs the issuing bank that the charge has been authorized, according to the suit. The suit claims that the issuing bank then informs Vertrue of the authorization, at which point the purchase is completed and the issuing bank and MasterCard subsequently “clear” and “settle” all of Vertrue’s charges for that day, at which point the illicitly obtained funds are sent to Vertrue. The suit contends that all the Defendants are well aware of the illegal scheme, but they nonetheless participate in order to obtain substantial transaction fees.

Vertrue is a subsidiary of Velo Holdings, an investment group also named as a Defendant in the lawsuit, that acquired Vertrue in 2007. According to the lawsuit, Velo and Oak Investment, MyLife.com’s senior investor-owner, were fully aware that Vertrue’s business model relied on consumer fraud when they acquired their positions in these online companies. The suit asserts that these investors nevertheless controlled, participated in, and profited from Vertrue and MyLife for years while doing nothing to curb the companies’ highly illegal business practices.

If you have unknowingly joined one of Vertrue’s savings clubs and wish to discuss this action, or if you have any questions concerning this press release, please contact Webb, Klase & Lemond by e-mail at contact@***.com or by calling (770) 444-****. Webb, Klase & Lemond, LLC is a law firm that practices complex litigation with a focus on litigation arising from wrongful deprivations by corporate and government entities.

ID
#148278 Review #148278 is a subjective opinion of poster.
Location
Little Rock, Arkansas

About

Savings Ace Terms of Service
To read more: https://www.savingsace.com/Help/MembershipTerms
Savings Ace Privacy Policy
The membership program understands how important privacy is to Company's members. Generally, www.savingsace.com gather two types of information. The second type of information is technical and statistical information that is collected automatically whenever The User visit Savings Ace's' Web site. This type of information may include things such as The Customer's IP address, operating system, type of browser and Web site activity. Savings Ace collect this data to help Website improve the quality of Company's Web site and make The Customer's visits to the site easy, convenient and meaningful. Savings Ace do not link aggregate user data with personally identifiable information. The membership program was marketed and distributed by Adaptive Marketing LLC or FYI Direct LLC, marketing solutions companies. Third-party vendors, including Google for example, show ads on the internet.
To read more: https://www.savingsace.com/Help/Privacy
Savings Ace FAQ
In addition, members accumulate bonus cash back with games, polls, rebates and other incentives. With over 500 of the most popular online stores, www.savingsace.com offer a huge variety of shopping options and regularly add new merchants to Company's lineup. Check the home page to find the hottest deals this month. Because website is constantly updating Savings Ace's' offers to bring Company's members the best cash-back deals on the web, some offers are subject to expiration. Limitations apply to cash-back bonuses earned through games, rebates, and polls. Upon enrolling, The User will have a trial membership period during which The Client of Savings Ace can use the program benefits as much as The client would like. Unfortunately, The Company cannot separate out specific benefits from the total package. When sending an e-mail, be sure to include The Customer's name, membership ID number, old address and new address for the address change.
To read more: https://www.savingsace.com/Help/FAQ
Summary

Savings Ace is a membership program offering savings on amusement and theme parks, restaurants, toys, books, music and much more. Savings Ace members are promised to get 30% cash back (discounts) at over 500 online stores, plus even more goodies: they can earn bonus cash back with games, polls and a $10 monthly shopping rebate. Members are also supposed to get a $5 shipping rebate every month. Savings Ace membership in is non-transferable. As a member, one is entitled to access discounts and/or other benefits on certain products and services offered by participating vendors ("Benefits"). Price protection and extended warranties are among major benefits. Savings Ace is based in Omaha, NE.

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