by PissedConsumer1542141 #1542141
trying to see balance in benifitwallet website, all of a sudden tonight it thinks i am a new account holder and have no account i have had this account for 7 years!!!!!! no website help, no customer service after hours no accesss to my account this company is horrible
by SilentSeaLion #14998991.0
On 02/28/2019 I processed and requested a check for a claim for the amount that the website showed I had in my account. I receive a check for the amount, deposit it and and subsequenlty had it returned for NSF (and charged $50.00 in fees) becuase they pulled the monthly...
Webster Bank - HSA "Heck"
by PissedConsumer1524519 #1524519
Delays, delays, delays Money in my account Sent in form for exact amount in the account to be returned to me. In form blank asking for amount of "earnings on account" filled in "all" I could not see that I had any earnings on the amount, so asked for all earnings to be returned. Form rejected because I didn't have an amount in that blank. After long time on phone, learned I indeed had NO EARNINGS on amount. So, form was rejected because I didn't put "Zero" in that blank!
by OptimisticMoose973 #1498066
For the past year I have been trying to close our account and was told something different by each person I spoke with. Finally on Saturday, March 16, 2019 I spoke with someone who knew what she was talking about (so I thought) and was told how to close this account. I...
by PissedConsumer1511102 #1511102
After some years, we noticed recurring monthly charges for an MSA account bc the balance fell before 1K. The charges were dwarfing the interest paid 0.100 by 300% if my math is correct. Trying to close the account was an absolute horror. We got a check but it was returned...
by BankOfAmericaSux #14952361.0
Wen't online to open a savings account, denied. Went into the branch and also denied. They said to call the number im the email they sent you. The Risk Identification Support Center Customer Service at 877.240.6886, opt. 2, and gave the lady my SSN and she told me the...
by ImpressiveCassowary722 #15012611.0
For over a year they were draining my account with monthly fees. Then they locked me out of my account because I didn't use it frequently. On February 19th I spent an hour on the phone trying to get into my account so that I could close it. The guy on the phone was...
Other Company - They can not post correctly in old passbooks
by PissedConsumer1487934 #1487934
It’s not March 2019 & 7 months after their computer conversation in August 2018. I may be old school by still having 2 passbook accounts dating back to the 1970's.
Several times at different branches they posted a balance in 2 separate books incorrectly. I mean thousands off the real #. 2 weeks ago, I was told that's because Sterling never had passbooks.
That's no excuse!! As this bank can't do basic adding & subtracting my confidence in them is very low & I'm moving all my accounts out & as I'm POA for 2 others, I'm doing the same for all their accounts.