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SaveOnTracFone

SaveOnTracFone

www.saveontracfone.com
What is your customer experience with SaveOnTracFone?

SaveOnTracFone Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

SaveOnTracFone has a 1.0 star rating from 1 review and sentiment is strongly negative with a recommendation to stay away.

Positive Feedback

There are no notable positives in the posted SaveOnTracFone reviews; consumers report dissatisfaction.

Negative Feedback / Risk Areas

  • Repeated complaints about poor customer service and unresolved issues.
  • Reports of invalid cards, denied refunds, and heavy restocking fees.
  • Allegations of misleading site appearance and slow or missing shipments.

Key Takeaways for Future Customers

  • Expect to research SaveOnTracFone customer complaints and check refund and billing policies before purchasing.
  • Be cautious with orders and verify authenticity to avoid issues with shipping, subscriptions, or customer service.
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Joyce W Ssi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rip Off Company

AI Highlights
  • - Replacement phone hasn't arrived after 3 weeks despite being told it was shipped.
  • - An agent claimed TracFone gives out thousands of free phones daily.

Still fighting with TracFONE!!!

I have been told so many lies such as your phone is getting ready to be shipped, my phone was shipped, my account is on hold, etc., etc. but my call a few minutes ago was very interesting and infuriating.

I demanded to know where my replacement phone was and was told TracFone is waiting for a shipment.

I was irate and told the customer service person I didnt believe him. His next reply really angered me. He told me they are having trouble keeping up with orders because, ready for this, they are giving out thousands of free phones everyday. I exploded and yelled, Youre giving out free phones to all the illegal border crossers and to just about anyone else who wants one, and they get them within a day or two.

I paid for my phone and cant even get a replacement after 3 weeks.

He apologized, and I hung up!

Actually, I think his statement was a slip of the lips or he just didnt give a damn. TracFone Customer Service are three words that should not be linked together.

Cons:
  • Plenty

Preferred solution: Full refund

User's recommendation: Stay away

View full review
1 comment
MariaST

Hi this is Alex from TracFone Wireless. We really do apologize for the inconvenience you have encountered with our service.

It's not really the way we want to serve you. We really do understand your frustration, and we are doing our best to provide quality service all throughout the years. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. Please chat with us using this link https://***/support/contact, or call us at 1-877-430-****.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611.

Anonymous

Never again!!!

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AI Highlights
  • - I received a locked AT&T phone.
  • - I requested a refund but was charged a $128 restocking fee.
  • - I couldn't get it to work after 4 hours with a Tracfone tech.

They sent me a locked AT&;T phone and when I returned it for a refund, (could not get it to work after 4 hours with a Tracfone tech) they charged me $128 for a restocking fee. From now on I will buy my phones elsewhere

Loss:
$128

Preferred solution: Full refund

View full review
Sadira Kpg

Tracfone SCAM. Buyer Beware!

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AI Highlights
  • - Saveontracphonedotcom appears in Tracfone results.
  • - Ordered SIM and $45 card; card number invalid.
  • - PayPal dispute failed; no reply.

If you google tracfone, this company saveontracphonedotcom comes up with a website that looks just like tracfone’s website. i ordered a sim and 45$ phone card in April.

The card number I received was invalid.

I challenged through paypal and was emailed with another number to use. this number did not work either but then my window to challenge through paypal had closed and phone calls and emails to the company have been completely ignored.

View full review

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