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Save This Life

Save This Life

www.savethislife.com
What is your customer experience with Save This Life?

Save This Life Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.3 star rating based on 1 customer review. Consumers are mostly dissatisfied and recent recommendations say "Do not use this company." Reviews note poor customer service, limited product diversity, and high price levels; this summary reflects Save This Life reviews.

Positive Feedback

There are no substantive positives reported in the single review beyond having used microchip services through a vet referral.

Negative Feedback / Risk Areas

  • No return calls or emails for over two months and unresponsive support contributing to Save This Life customer complaints.
  • Paid items not delivered, repeated broken promises and refusal of refunds after complaints.
  • Rude interactions with staff and concerns about billing and refunds for services or tags.

Key Takeaways for Future Customers

  • Expect limited customer service responsiveness and verify microchip registration independently.
  • Consider payment protections before purchasing tags or services and be prepared to pursue refunds elsewhere.
  • Compare alternatives and membership or auto-ship options from other registries before committing.
View full overview ›

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Anonymous
map-marker Chandler, Arizona

No return call or email for over two months

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AI Highlights
  • - Tried for over two months to verify my dog is registered to me.
  • - Cannot reach anyone and doubt there are staff.

I have been trying for over two months to get somebody to call me back or email me to verify that my new dog is registered to me and not the previous owner in case she gets lost. I cannot get a hold of a person I don't even know if there's people that actually work there. If she didn't already have this microchip in her already and I could have picked a different company to use I would have.

User's recommendation: Do not use this company.

View full review
Patrick G Xlg

Do not use---they are a scam

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AI Highlights
  • - We microchipped 3 dogs and joined Save This Life.
  • - They paid for dog tags but never sent them after several calls; the manager refused a refund.

We got our 3 dogs microchipped at the vet. they recommended save this life.

we signed up with save this life and paid them for dog tags and their so-called service. they never sent the tags even after several phone calls and promises (lies) that they would send them. never sent.

finally called the "manager" , a very nasty woman, she refused to refund our money and hung up on me. so do NOT use them, unless you want to waste your time and money.

Loss:
$50
Cons:
  • Service we received the manager is a rude and nasty person
Reason of review:
Poor customer service

Preferred solution: Full refund

View full review

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