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Savannah Bee Company

Savannah Bee Company

savannahbee.com
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What is your customer experience with Savannah Bee Company?

Savannah Bee Company Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Savannah Bee Company reviews show positive sentiment about products and in-store staff but consistent frustration with the website and ordering process.

Key Takeaways for Future Customers

  • Call the store to place orders rather than relying on the website.
  • Expect helpful in-store customer service when you visit a retail location.

Negative Feedback / Risk Areas

  • Recurring customer complaints about a buggy checkout, missing payment confirmations, and stored card issues.
  • Abandoned cart emails after failed orders create confusion.

Positive Feedback

Products and store staff receive praise for quality and helpful service.

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Anonymous
map-marker Westerville, Ohio

Did my purchase go thru or not?

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AI Highlights
  • Savannabee products and store staff are good.
  • The website is unreliable, causing order and payment errors and left-behind messages.

I like Savannabee a lot for product and the Savanna store people I've interacted with have been great. The website sucks though.

Yesterday I decided to make a fist of trying to place an order there once more but, again, it was awful. Not only did I need to keep repeat characters that disappeared but I put my AMEX card details in and the response was that my VISA card on file was not up/to/date; or something similar. After attempting the process again and not getting confirmation that the purchase went through I gave up and called the store. Can you get your website to actually work smoothly?

The store doesn't, correctly, store my information so it makes the ordering tedious but better that that using your website. Today I see communications from the website that "I'd left something bee-hind" but I really hadn't because I tried twice and gave up.

User's recommendation: Call the store you want not use the website.

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1 comment
Guest

I am about DoorDash my order was taken from someone else cause I wasn’t at home at the time when my order was delivered and I didn’t receive no refund or anything

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