Sauna Works of Berkeley

Everything above are the rents of a lunatic. The saunas are amazing, the sales staff completely knowledgable and friendly, and the service is impeccable. I would be proud to recommend this item to anyone - and I have!

Not exactly sure what "rents" of a lunatic means but the allegations appear perfectly reasonable and unfortunate at the same time. There is no question that sometimes, in business, you must make compromises. The trick is not to let those compromises cloud your judgement and begin to manifest as a corporate culture or become permanent features of the business. The result is dysfunction which will permeate the entire organization. A business built on fraud is a business built on sand. Asking your employees to perpetuate that fraud is wrong and incidentally illegal. Sauna Works as a company has no humility what so ever. Sauna Works probably does not need to lie as much as it does to sell a sauna. Their product has potential. The company, on the other hand is grossly dysfunctional. It certainly should be honest about where their products are made. At Sauna Works the issue is treated as a joke. That's just sick and wrong. Chinese manufacturing is infamous for quality control problems which may explain some of the quality problems Sauna Works saunas experience. Bottom Line: Lying about where your sauna is made is no different from using horse meat in what is labeled "beef". In this case they do not indicate anywhere on the sauna where it is made which is probably illegal. The consumer has a legal right not to be lied to let alone the ethics associated with the issues.

I feel sorry for Mr. Kiggins. He has a degree from Berkeley in rhetoric and the only job he can land is at Sauna Works. But maybe rhetoric is what Sauna Works seeks? They certainly reward it.

Sauna Works must be made to understand that when they invite innocent people into their game they are messing with people's ability to pay rents and feed their families. This is nothing to be cavalier about. I believe that to employ people you must treat that responsibility ethically and build a business on rock not sand and dare not try to deceive or intoxicate with financial rewards. Yes. The employee has a choice. In todays market that choice is a little tougher to make and Sauna Works ownership are really nice nice guys. They really are. Unless you tell them something they don't want to hear or deal with or if you don't put up with *** they are only to happy to accomodate.

In no uncertain language Sauna Works deceives. To them it is one big joke and what they are doing is justified because they have a quality product. Maybe they do maybe they don't. Fact: When serious issues with a sauna are reported there is no response to make sure other saunas do not bare the same defect...why? There is no quality control at Sauna Works. None-Zero-Zip. They do not supervise the manufacturing process. That is a real joke. They hold their breath and pray that they will not have more problems than they can handle. Now they can throw money at issues to make them go away. (The profits are massive) The bullet Sauna Works dodged when one of their saunas caught fire is huge. Still they make light of it. What is that a sign of? Corruption-nothing less. They will do what they can get away with. Trust them not.

I trust nothing made in China because I consider myself informed. China has a profound issues associated with ethics in it's manufacturing. This issue is well documented. Those that turn to China to make their products are looking for one thing first and that is: A CHEAPLY made product.

Sauna Works business model is to sell as many saunas as possible as quickly as possible.

For the record: Bruce Ressen, their best salesperson is, in the words of ownership, a psychopath with a narcissistic personality disorder. They love his numbers though. Bruce and Chris had a choice. They eagerly made it. They are still with the company.

As mentioned Sauna Works has no humility. They don't understand that they have been given a gift. Before they get too big they need to take care of the basics. Only then will they know real lasting success. The path they are on leads to ruin and compromises the health and safety of innocent people. That's not a joke. It's not a laughing matter. The sad thing is they are perfectly capable of doing it the right way. They consciously chose a more sadistic business model. No wonder ownership is dealing with certain psychiatric issues. I'd be depressed too if my lively-hood was a lie and every day I went to work I had to tell lie upon lie and pat myself on the back for each lie well told.

Can't comment on where the saunas are made, but I ordered one last month. I feel the quality is above average.

I had one minor problem with a nail that was protruding from the window frame. I contacted Sauna Works and sent them pictures of the problem area. I received a call within 3 business days. They were very professional and gave me a choice of 1) them sending a carpenter to fix or 2) Sending me a check for $200 to fix myself.

I opted for the check and received it in 5 days. Hardly bad service in my case.

I already have the Clearlight Sauna and I really feel that it was the best purchase that I have made in a very long time. It hasn't given us any problems and it was very easy to assemble.