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Resolved: Manufacturing defect in endorphin

Saucony - Manufacturing defect in endorphin
Saucony - Manufacturing defect in endorphin
Saucony - Manufacturing defect in endorphin
Update by user Nov 17, 2022

Company fixed the issue and I have been provided with product replacement. They were quick in replacing the defective product.

Original review posted by user Oct 18, 2022
Hello Team, I spent 13k on saucony shoes endorphin running shoes thinking it will be the best for my daily activities and running , thinking it will be comfortable however in vain.I also have ASICS, reebok, Nike however none is as unfortable as saucony now sure why however it seems there is some manufacturing defect. I am a guy with no foot or body deformations, a normal guy. Never had issues running it any pains in the sole area. But using saucony I have developed extreme pain while my work out , the pain originates maily from the instep arch of the feet. The pain is so severe that I have to stop running. This pain develops to severe in 2 scenarios 1. Running for more than 3 min 2. Walking or brisk walking for more then 5 minutes I like to add this is not observed when I do same activities using my ASICS or Nike or reebok shoes. Apart from the above the shape of the left shoes are aligned toward the left of the left foot picture 3 to be referred. The shape of the shoes around the toe deformed right in the first month. Refer to picture 2 Picture one shows the area of the foot I circled that has this pain. I will request you to plz replace this shoe with another running shoe or refund me the money due to this manufacturing defect. Ordered in India Thanks, Syed anees ahmed hashmi 997139****
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Resolved
ID
#4085382 Review #4085382 is a subjective opinion of poster.
Loss
$150
Preferred solution
Full refund

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Dishonest: Saucony slashes the price only to change it back as you check out

They are a sneaky group. I saw a pair of shoes advertised at 80.00 but when I went to check out the price turned into 180.00. I contacted live chat and the employee said I was lying?? He later admitted that the price was 90.00 but that it is not now. The price was 80.00 and they are drawing people in off of google and when you add the item to your cart, they inflate the price to more than double. Be wary. Dishonest and sleazy employees. There is no way the shoes were worth 180.00 for foam and dye.

User's recommendation: Beware of the dishonest business practices.

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ID
#4072855 Review #4072855 is a subjective opinion of poster.
Cons
  • Dishonest live chat employees that accuse customers of lying
Preferred solution
Price reduction

Replacing Inserts