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SAS

SAS

www.sas.com
What is your customer experience with SAS?

SAS Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

SAS has a 1.8 star rating from 4 reviews; consumers are mostly dissatisfied and many SAS reviews cite payroll, service and cleanliness problems.

Positive Feedback

The only noted pro was that there were no interviews required; otherwise customers praise nothing specific about product diversity or exchange policies.

Negative Feedback / Risk Areas

  • Repeated reports of unpaid or miscalculated hours and confusing timekeeping leading to payroll disputes.
  • Allegations of fraudulent credit card use by a check‑in representative and billing concerns.
  • Cleaning issues such as mold on fixtures and long travel distances to assigned locations.
  • Poor exchange, refunds and cancellation policies and unclear reporting channels for problems.

Key Takeaways for Future Customers

  • Document hours, mileage and locations immediately and confirm leads enter time correctly to avoid payroll shorting.
  • Monitor credit card activity and raise issues with customer service promptly if you see unauthorized charges.
  • Expect high price levels, limited product variety, and strict refund policies when evaluating SAS customer complaints.
View full overview ›

Media from reviews

SAS - They didn’t pay me for hours I worked
SAS - They didn’t pay me for hours I worked - Image 2SAS - They didn’t pay me for hours I worked - Image 3SAS - They didn’t pay me for hours I worked - Image 4SAS - They didn’t pay me for hours I worked - Image 5SAS - They didn’t pay me for hours I worked - Image 6SAS - They didn’t pay me for hours I worked - Image 7
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Dorian Jbs

I thought this was SAS Airline customer service support!

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I have become disabled after broken ankle surgery, in a boot, cant bear weight right leg. I need airport assistance and a handicapped seating. Thank you.

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Gibril J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Had a bad experience with a customer service rep

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I felt defrauded by a customer service rep at the check in desk. He offered to help but ended up using my credit card for some fraudulent purchases

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User's recommendation: Be careful who you trust

Brenda B Epk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They didn’t pay me for hours I worked

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Those bastards kept shorting my checks, I figured they still owe me for at least 40 hours. I noticed the shortage after receiving my first check and started documenting the hours I worked.

I even documented the store locations I worked at and the duties I performed. I also kept track of the mileage to each location because when I accepted the position I was told it was local, but more times than not I had to travel more than 50 miles.

View full review
Loss:
$900
Pros:
  • No interviews
Cons:
  • Unsure of who to report to
  • Too far to travel
  • Unsure of your duties

User's recommendation: Make sure your work hours are documented, don’t trust the bastards

Brenda B Epk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was shorted everyday for hours I worked, they owe me a lot of money.

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SAS - I was shorted everyday for hours I worked, they owe me a lot of money.
SAS - I was shorted everyday for hours I worked, they owe me a lot of money. - Image 2
SAS - I was shorted everyday for hours I worked, they owe me a lot of money. - Image 3
SAS - I was shorted everyday for hours I worked, they owe me a lot of money. - Image 4

The way they calculate your hours worked is so confusing already. Since I was working the overnight shift, starting at 10pm the previous night.

So they would add 2 hours for Sunday night and 6 hours for Monday and then 2 hours for Monday night and 6 hours for Tuesday and so on. There was no time clock, so I was expected to trust my lead to enter my hours worked. No one ever told me that and after the first couple of weeks, I was thinking that I should start keeping track of my hours because my check seemed low.

So I noticed everyday I was shorted, I was in disbelief because I had never worked for anyone who didn't pay me for my earned hours. I talked to an attorney but after telling me that I had a case, disappeared.

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User's recommendation: Keep track of your hours make sure your lead puts down the right amount of hours.

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