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Sarah and Stone

Sarah and Stone

sarahandstone.com
What is your customer experience with Sarah and Stone?

Sarah and Stone Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Sarah and Stone has a 1.0 star rating from 1 review and overall sentiment is negative; recent recommendation reads Beware. A $39.95 purse arrived damaged with a twisted strap and a front lock that won't secure, and the buyer reports no response after multiple website contacts and emails.

Key Takeaways for Future Customers

  • Check Sarah and Stone reviews before buying.
  • Expect potential customer service delays when seeking refunds or help.

Negative Feedback / Risk Areas

  • Customer complaints about damaged goods on arrival.
  • No response to emails and website contacts.

Positive Feedback

No positive points noted in the available review.

View full overview ›

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Susan D Xxo

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Supporter

Sent damaged purse / does not respond to emails

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AI Highlights
  • - Purse purchased for $39.95.
  • - Purse arrived damaged; strap twisted.
  • - Lock does not secure; no response to contact attempts.

Purchased a purse from this company for $39.95. Purse arrived damaged.

The strap is twisted and cannot be straightened out. The gold medal lock on the front does not secure all the way contacted them through their website twice and through two emails with no response.

Loss:
$39

Preferred solution: Full refund

User's recommendation: Beware

View full review

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