Skip to content
  • Login
Sara Happ

Sara Happ

sarahapp.com
What is your customer experience with Sara Happ?

Sara Happ Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Sara Happ has 4.5 star rating based on 3 customer reviews. Consumers are mostly satisfied.

  • Rating Distribution
  • Pros: Fantastic product.
    Cons: Non-existent communication and no ability to follow up.

  • Recent recommendations regarding this business are as follows: "if you are going to buy, purchase through a reseller to ensure product delivery", "Good!", "I'm not sure I would trust this company. I became aware of them through The View so I blindly trusted the site. I've never had a problem until now with View deals.".

View full overview ›
Resolved
Kirby 72

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Buyer beware

Updated by user Feb 13, 2024

Company fixed the issue and I have been provided with product or service ordered. A "second" shipment of the order was sent.

Original review updated Feb 13, 2024
I am a HUGE fan of the Sara Happ lip scrub. Excited to celebrate Galantines with my friends, I ordered 10 of them directly from their website.

Within 24 hours I was sent the DHL tracking #. When I didn't hear anything for 12 days, I learned that a label had been generated but the items were never sent to DHL. I sent an email to customer service. No response.

There was no phone number or any other contact method on their website. I found a phone number online (but not on their website). I called several times and was not able to speak to anyone - I left several voicemail messages with the Operator and tried their dial by number directory which could never successfully find an employee's name. I messaged Sara on LinkedIn.

I messaged the company's Facebook account. I sent a message through Pissed Consumer, which was rejected by the company. I finally found an "info" email address and received a message SIX DAYS later that their records show the product had been delivered (not true) and that they would send me a replacement order - but with no tracking information. Finally the product arrived today, a full 28 days after it was placed.

While I am still a fan of the product, I will never purchase anything directly, or indirectly, from the company. Buyer beware!!!
View full review
Pros:
  • Fantastic product
Cons:
  • Non-existent communication and no ability to follow up

User's recommendation: if you are going to buy, purchase through a reseller to ensure product delivery

Anonymous
map-marker Wichita, Kansas

Price adjustment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Couldnt do anything to help me. Although, super nice and helpful.

Just happened to have a random sale today.

I had previously ordered at 25% off and today was 50%.

Still happy with them. Products are amazing.

View full review
Anonymous
map-marker The Bronx, New York

I'm not getting the free shipping on my 50+ order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I realized I had to continue to the shipping page to see the deduction; so my query was a mistake. I did get free shipping on my purchase. Thank you!

Pleased consumer!!

View full review

User's recommendation: Good!

Lillian E Ksr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kansas City, Kansas

Shipping

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I've been waiting almost a month for my products. Only one was delayed and should have shipped.

My order number is #Vsarahapp5158. I saw your product on the View. I shouldn't need to google you to contact your customer service office.

Your links on your site are only there to collect my email, not to help me contact customer service. I need to hear from your company soon or I will cancel this order and consider it fraud!

View full review

User's recommendation: I'm not sure I would trust this company. I became aware of them through The View so I blindly trusted the site. I've never had a problem until now with View deals.

Companies Similar to Sara Happ

Bite Beauty reviews and complaints

Bite Beauty

0 Reviews
ChapStick reviews and complaints

ChapStick

0 Reviews
Hanalei reviews and complaints

Hanalei

0 Reviews
Basin com reviews and complaints

Basin com

0 Reviews

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article