filters
state:
Show
city:
Show
category:
Show
product:
Show
Had a co-payee check to myself and wife. We both endorsed, wife went to deposit her individual account, at our local Santander bank. We BOTH have individual accounts at the bank, hers 15 years mine 7. We BOTH have signature cards on file. The check was to be deposited...
Read more
I liked
  • Close
I didn't like
  • Nonstop incompetence
#1026238
Reply to reviews
Slow working employees and poor customer service on Brooklyn, NY 86 St branch. Was confirmed 2 weeks ago to have adjusted an account's interest rate and found that no action was taken. Went to closeout the account and employees didn't care that the service was horrible...
Read more
1.0
#1019607
Reply to reviews
Santander Bank - Manager Review
I need a copy of a check from Bill pay. This was my third phone call asking for a copy of the check. They transfer me four times to get a copy. Spoke two supervisor. They only could mail or fax a copy. I told him this is 2017 who has fax machines. The supervisor told...
Read more
1.2
#1018690
Reply to reviews
After 50 years in business, I find Santander to be the worst bank I have ever dealt with. The cannot keep their accounts staight. Takes money out of an account without reason or cause. Not once but four times. After battling then for weeks, the money was returned....
Read more
Anonymous
Anonymous

I have the same problem. They keep taking money out and no one answers at the branch. Very bad experience with Spanish banks. BBVA and Santandar Totta. Never take loan or...

1.6
#929161
Reply to reviews
Just to finish regards my 123 account are upper management aware of managers of there investigation team and branch managers actions to knowingly loose hard evidance as in emails sent by branch manager reporting fraud on the 22nd March which the branch manager has...
Read more
1.0
#887437
Reply to reviews
A mr Jiten misty did the investigation of my case . Which he finds in favour of Santanda . Firstly he states that Santanda do not garrentee to pick up on all slightly unusual payments or multi payments to same site or large sums of money in short periods of time. To...
Read more
Anonymous
862751 keith13

I spoke to police who stated as I told branch manager who committed fraud it wasn't going to make any difference to santanders actions Santander could have contacted police . ...

#862751
Reply to reviews
on 4/12/16 we noticed that $850 was taken out of our debit account. We immediately contacted Santander Bank. They said it was nothing they could do while the charge was still pending.However they had already overdraft my account. The next day they claim that my...
Read more
1.0
#833223
Reply to reviews
I bank with Santander and they have so many hidden charges that you only get to know about when they post them on your monthly statement. The customer care is rude and disconnects the call if you ask them tough questions. You will have to pay the interest on your...
Read more
1.2
I didn't like
  • Poor manager skills
#774587
Reply to reviews
You are so right. In November of 2014 it was Savings & Checking errors, and since July of 2015 my credit card information has been going into my savings. I discontinued using my credit card download. I am now switching my credit card to another bank. I went to my...
Read more
Anonymous
Anonymous

This applies to above review.In this day and age, Santander does not work with Quicken, and Santander's support is non-existent, but I am always asked if I know what I am doin...

3.0
I liked
  • Leaving it
I didn't like
  • Dealing with it
#682897
Reply to reviews
I walked in yesterday )7/06/2015) to my local Santander branch (Elmhurst branch in Providence - Smith Street) intending to enquire my account transaction. When you enter, there is a security guard who just stands there leaning on the counter and seem lost in his own...
Read more
1.0
#662013
Reply to reviews