New Reviewer

Don't use Sansone automall Kia

Went in for oil change 2016 soul, the assistant service manager did not correct my mistakenly get the wrong oil for my vehicle! manufacturer required synthetic oil. Yes I okayed yet it should have been pointed out to me I needed synthetic. I over paid for tires because needed badly yet was charged for balance and rotation!!??? Never will go back again
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ID
#1757354 Review #1757354 is a subjective opinion of poster.
Service
Sansone Kia Manager
Reason of review
Being charged for balancing new tires not being made aware I chose wrong service
Preferred solution
Let the company propose a solution

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