Sansone Kia
Sansone Kia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sansone Kia reviews show a 1.0 star rating from 1 review; consumers are mostly dissatisfied and report a high price level.
Positive Feedback
No clear positives in the available review; the visit involved routine service but outcomes were negative.
Negative Feedback / Risk Areas
- Incorrect oil type used for a 2016 Soul and lack of proactive guidance.
- Extra charges for tire services and unclear billing practices, reflecting common Sansone Kia customer complaints.
- Poor responsiveness from service management and overall customer service concerns.
Key Takeaways for Future Customers
- Confirm required oil type before service and get written estimates for tires and rotations.
- Review invoices closely and ask about charges to avoid unexpected billing.
- Consider alternative dealers if transparent service is a priority.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sansone Kia reviews show a 1.0 star rating from 1 review; consumers are mostly dissatisfied and report a high price level.
Positive Feedback
No clear positives in the available review; the visit involved routine service but outcomes were negative.
Negative Feedback / Risk Areas
- Incorrect oil type used for a 2016 Soul and lack of proactive guidance.
- Extra charges for tire services and unclear billing practices, reflecting common Sansone Kia customer complaints.
- Poor responsiveness from service management and overall customer service concerns.
Key Takeaways for Future Customers
- Confirm required oil type before service and get written estimates for tires and rotations.
- Review invoices closely and ask about charges to avoid unexpected billing.
- Consider alternative dealers if transparent service is a priority.
Turn one complaint into a collective action
Don't use Sansone automall Kia
- - Oil change for 2016 Soul used wrong oil; synthetic was required.
- - Overcharged for tires and charged for balance and rotation; I will not return.
Went in for oil change 2016 soul, the assistant service manager did not correct my mistakenly get the wrong oil for my vehicle! manufacturer required synthetic oil.
Yes I okayed yet it should have been pointed out to me I needed synthetic.
I over paid for tires because needed badly yet was charged for balance and rotation!!??? Never will go back again
Preferred solution: Let the company propose a solution
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