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Saniderm

Saniderm

saniderm.com
What is your customer experience with Saniderm?

Saniderm Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Saniderm has a 2.3 star rating from 1 review and consumers are mostly dissatisfied. Recent recommendation calls the company untrustworthy; reviewers note high prices and limited product diversity, while the website is valued.

Key Takeaways for Future Customers

  • Check Saniderm reviews for reports of shipping delays and product damage on arrival.
  • Expect potential issues with replacement tracking and follow-up from customer service.
  • Be aware reviewers consider pricing high and product selection limited.

Negative Feedback / Risk Areas

  • Saniderm customer complaints cite unresponsive customer service and missing tracking information.
  • Customers report frozen or damaged items after delayed delivery.
  • High price expectations versus limited product diversity.

Positive Feedback

Reviewers value the Saniderm website as the most useful aspect of the purchase experience.

View full overview ›

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Timothy G Qka

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Verified Reviewer

Very poor customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Shipped from Utah; 11 days due to weather; item arrived frozen and unusable after defrosting; replacement promised but no tracking.

I purchased an item from Saniderm website the item was shipped out from Utah, and apparently it got caught up in bad weather (no fault of theirs) and It took 11 days to arrive to my home, And upon opening the item it was frozen solid, so I let it defrost and when it did it was no longer usable, so I contacted customer service and explained to them the problem they said they would ship a new one out immediately. So I never received tracking information for the new item and when I reached out to customer service they said they emailed the tracking information to me several times. But needless to say I still have no tracking information or did I receive my package.

Loss:
$100

Preferred solution: Let the company propose a solution

User's recommendation: They are untrustworthy company who doesn’t care about customers and there own products

View full review

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