Bookvip Sandos Cancun Vacation Review from Parkland, Washington

I will never use Book VIP again we paid them for a 5 days Cancun Sandos vacation and when we got to Cancun Mexico they wouldn't take my husband credit that he had from BECU credit union it was a MasterCard. So we had to paid them more Money and it ended up costing us 1600.00 more to stay for the remaining of that vacation. In all it cost use 2,600.00 not including our Airline tickets. They tell you that it's a good deal cause they are not charging you rack rate. These people need to be put out of business. I will be call James Colligan who seen to be over Book VIP. And see what he has to say about them ripping people off. So if you are think about using them for you Vacation stop. It will end up costing you big. And they don't tell you on the phone that it's a timeshare you mush set though and we ask the Lady on the phone and she Lie to use. My husband has sage 4 lung cancer and didn't need the stress of we they did to use. How is this company Back by the BBB is unclear to me. And to make things worse the Roley Elite people would never call use back to get a ride from the airport. We had to pay that as well 60 more dollars for a 15 minute ride.ect and we are the hardest time getting our money back. Sincerely Unhappy with this company
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ID
#817734 Review #817734 is a subjective opinion of poster.
Location
Parkland, Washington
Reason of review
Not as described/ advertised

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