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SANDMARC

SANDMARC

www.sandmarc.com
What is your customer experience with SANDMARC?

SANDMARC Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

SANDMARC has a 1.2 star rating from 4 customer reviews and consumers are mostly dissatisfied; reviews cite high price and problems with exchanges, refunds, and order fulfillment.

Positive Feedback

Customers note average shipping time, nice packaging, and decent product presentation.

Negative Feedback / Risk Areas

  • Frequent reports of defective or nonworking items and wrong item delivered reflect prominent SANDMARC customer complaints.
  • Unresponsive customer service and long delivery times create frustration.
  • Billing and refund issues, including charged payments without resolution, recur in reviews.

Key Takeaways for Future Customers

  • Check SANDMARC reviews before purchasing and confirm product compatibility.
  • Be cautious about relying on quick refunds or support for returns and avoid subscriptions or auto-ship commitments without confirmation.
  • Document orders and payment details in case follow-up is needed from customer service.
View full overview ›

Media from reviews

SANDMARC - I received a iPhone trigger and it doesn’t work. What can I do? My email...
SANDMARC - Wrong phone case.SANDMARC - Wrong phone case. - Image 2SANDMARC - Wrong phone case. - Image 3
View all media ›

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Show reviews that mention
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Michael W Hie

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

*** customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I got a telephoto lens and from day 1 it would not focus. I had watched all the videos on how to use it and even got the apps paid and free.

Still no focus. As a former employee as a lens technician as precision camera and lens repair, I know a few things about lenses. I noticed as I turned the focus ring the glass was not moving. As this is how lenses focus by moving glass back and forth I figured it was broke.

All tech shitport said was send a video. I did.

They said we dont get the issue watch the video and learn to use the lens. Avoid sandmarc for the customer shitport

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David Bruce B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Springer, Oklahoma

I received a iPhone trigger and it doesn’t work. What can I do? My email address is rv4me@***.com

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SANDMARC - I received a iPhone trigger and it doesn’t work. What can I do? My email...

The trigger doesn't work at all; please give me a call. I've entered my phone number on your website or email me.

I installed it on my iPhone 16 Pro Max, and it doesn't seem to work. I would like a response from you, either by email or phone. Nice packaging, nice product, but it doesn't work.

What is the problem? Can you provide a solution?

View full review
Loss:
$100
Pros:
  • Nice pack
Cons:
  • Doesnt work

Preferred solution: I would like to get a working device. I need it and it seems to fulfill what I need.

User's recommendation: 281******** tracking number it would be

1 comment
Guest

Sorry to hear about the bluetooth defect. Can you email support@***.com?

We will resolve this ASAP. Regards, SANDMARC Team

maricel o Srs

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Item not receive since 2 months that it has been order

Contains 1 confidential file for company representatives

Good day, I just want to reimburse my payment for my order. The reference number is 7714****.

It was ordered more than 2 months ago and hasn't arrived yet.

This is ridiculous. Please do the needful as it has already been charged to my credit.

View full review
Loss:
$170

Preferred solution: Full refund

1 comment
Guest

Sorry to hear this. Yes, of course we can issue a refund.

Can you email support@***.com and we will take care of this. Regards, SANDMARC Team

Angela N81

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong phone case.

SANDMARC - Wrong phone case.
SANDMARC - Wrong phone case. - Image 2
SANDMARC - Wrong phone case. - Image 3

Closed no client care available when calling on central and east coast time zones. Will try calling again this afternoon.

View full review
Loss:
$40
Pros:
  • Average shipping time
Cons:
  • Wrong item delivered

Preferred solution: Full refund

1 comment
Guest

Sorry to hear this. We only offer email support. Please reach out to help@***.com and our customer service team will respond.

William B Rjq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Weston Investigations, Inc

Try purchasing items. It would not take my credit card information.

No one contacted me. I'm still waiting.

View full review
Luigi F Wxi

I have not been able to reach anyone in days.

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I am trying to figure out my order details but it is impossible to reach anyone. I chatted with help.

I called. And I emailed and no one answers and the chat was useless. Let me

To a site to pay $2 and got no service or response. I want to know the order information.

ASAP.

How do I get it. Who do I call.

View full review

Preferred solution: Order details.

Anonymous
map-marker Oviedo, Florida

VA DISCOUNT CODE NOT WORKING

Contains 2 confidential files for company representatives

I need correct code to get military discount I have downloaded the proper ID to qualify for discount.

View full review
Anonymous
map-marker Charlotte, North Carolina

Want 757 hamlet Cir , goose creek AC 29445return adresss

All I need is return address, in turn I will post your selfie stick for credit $49.95

Well all do fly you Cha c dad fly the sch I y u rug P.O. I I fbb by hhh

View full review
Anonymous
map-marker New York, New York

Just want to return one item

I am Not pissed consumer

Please resend return address , because I am not good with email.

Please send pdf for returns

ramanvp1102@***.com

View full review
Thomas D Fmn

Can't get anyone to call me back

asking for an update of my order. It was supposed to be here for Christmas and ultimately it is not and Im just trying to understand.

View full review
Loss:
$750
Pros:
  • No verbal

Preferred solution: my order

Aung P Uop

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Like your product but your payment plan sucks!

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I tried to do 4 payments with no interest but you took full amount of $348.01 on my bank account! Please cancel my order and refund my money as a decent mechant!

View full review

User's recommendation: Not anymore !

Anonymous
map-marker Charlotte, North Carolina

Package

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I place my order for the camera lens to go on my cell phone last week and it was supposed to arrive Saturday, November 19 but I just received an email saying that there was an insufficient address, and I just want to know how I can receive my package.

View full review

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