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Refuses refund for item that he didn't ship

Mr. Eric Dutra of SanDiegoScooters, AKA Scootermania, in SanDiego California. Mr. Eric Dutra said that he had the 3 items that I needed, per phone call. I sent payment, then after a month he said that he didn't have one of the three items that I ordered and paid for. Yes, that took him a month. He did send me two of the items, only after repeated phone calls and emails, and said that he would refund my money for the third item that he now said that he didn't have. This is now going on for about 3 months now. Again after more repeated emails, I have yet to see the refund that he said he would send me. This guy, 'Eric' has lied to me several times and all he does is give me the run-a-round. He has NOT been honest with me. He is a good talker and will tell you what you want to hear, but then he dosen't do what he says he is going to do. He is a very dishonest person. E.G. from Illinois
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ID
#121733 Review #121733 is a subjective opinion of poster.
Location
Forest Park, Illinois

About

SanDiegoScooters FAQ
SanDiegoScooters only sell new scooters. Because most good quality used / pre-owned scooters are only a few hundred dollars less than SanDiegoScooters's' brand new scooters with 2 year warranties, it doesn't make much sense for www.sandiegoscooters.com to sell used scooters. Answer: The reason why www.sandiegoscooters.com do not sell cheap Chinese or Znen manufactured scooters is because (1) the engines are made with low quality recycled metal prone to oil leaks and expensive engine problems, (2) their electrical components are the lowest quality and highly unreliable, and (3) the quality control from the factory is extremely low and almost non-existent. It is amazing how much money The Customer can save commuting on a scooter instead of The User's car, truck, or SUV. Answer: Most of Company's scooters go about 55 to 60 miles per hour. Company's scooters are great for daily driving. Many of SanDiegoScooters's' customers purchase scooters from Company's shop as their “daily driver” and main source of transportation.
To read more: http://www.sandiegoscooters.com/faqs.php
Summary

SanDiegoScooters is a shop which deals with trading of scooters in San Diego. Company supports a service of two year warranties. San Diego Scooters Company is a dealer which provides scooters of leading brands in the market: Lance, Sym, Vespa, Genuine Buddy, Kymco, Honda, Yamaha, Piaggio. Company serving all the San Diego County including Escondido, Rancho Bernardo, Pacific Beach, Mission Beach, La Jolla, Clairemont, Miramar, Chula Vista, Carmel Valley, Oceanside, Carlsbad, Encinitas, Leucadia, Solana Beach, Del Mar, Vista, San Marcos, Ocean Beach, North Park, Hillcrest, Mission Hills, Normal Heights, La Mesa, El Cajon and San Diego State University. Prices of scooter boutique are starting from 1999. Shop can offer a wide range of different styles of scooters: vintage, classic, sporty, serious main street or even personal design.

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