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San Remo Macaroni Company

San Remo Macaroni Company

sanremo.com.au
What is your customer experience with San Remo Macaroni Company?

San Remo Macaroni Company Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

San Remo Macaroni Company has a 2.5 star rating based on 2 customer reviews and consumers are mostly dissatisfied. San Remo Macaroni Company reviews mention product quality and customer service responses; users advise contacting the company about issues.

Positive Feedback

One reviewer appreciated a replacement shipment and a letter from the company and said they will continue buying San Remo product.

Negative Feedback / Risk Areas

  • Recurring product quality issues with tubular spaghetti going flat after cooking.
  • Reports of contamination with ants in a packet.
  • Requests for discontinued flavors not being available on shelves.

Key Takeaways for Future Customers

  • Check recent San Remo Macaroni Company reviews before buying and contact customer service if problems arise.
  • Be aware of mixed quality reports and limited flavor availability.
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Media from reviews

San Remo Macaroni Company - Ants in pasta
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Tricia C Jwk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Receipt of product from San Remo

AI Highlights
  • - San Remo sent product and an apology.
  • - I appreciate the gesture and will keep buying San Remo.
  • - Tubular spaghetti didn’t stay tubular and went flat.
Updated by user Oct 23, 2023

The tubular spaghetti I tried again, some of it came out flat, as previously...I buy tubular spaghetti to have tubular!!! I will try again, but so far I believe Ive tried several and had same results, which is somewhat frustrating..We have bought and used this product for years - the recent problems have somewhat dimmed our enjoyment of this product..

Original review updated Oct 16, 2023
I recently sent in a complaint about tubular spagetti, of which I am particularly fond...Today I received a package from San Remo with some product and letter regretting any disappointment I had with the product. I do appreciate this gesture and will continue to buy San Remo product..Quite frankly I did not expect this, again, it is appreciated...
The original complaint was because my tubular spagetti didnt stay tubular when cooked, most of it went flat, completely flat!! I bought tubular for it to be tubular..I tried different packs at different times, same result...some spagetti was tubular, majority was flat..
Whilst I appreciated the response, Im not sure if it resolved my tubular problem..I may try tubular spagetti again...just to see if it has improved..Previously I had no problem with this product.

Preferred solution: Some tubular spaghetti that is TUBULAR, not flat

User's recommendation: If you have a problem, contact the company

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Vanessa P Tma

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Inquiry to bring product back

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AI Highlights
  • - Please bring back the tomato onion flavoured pasta from years ago.
  • - We have looked for it on shelves and haven't found it.

Hi there iam just making a inquiry and iam doing this for a few people this email. Would you consider bringing back the tomato onion flavoured pasta you had years ago we have been looking for it on the shelves hoping we will see it there but no luck we really hope to get it back some day thankyou for reading my message

Preferred solution: A product back on shelf

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Maurisha Tqu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ants in pasta

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AI Highlights
  • - Bought pasta Sunday, cooked Monday, found ants in it (photos/videos).
  • - Rang San Remo NZ on Tuesday; Dunedin's cold is said to prevent ants like this.
San Remo Macaroni Company - Ants in pasta

Bought a packet of past on Sunday. Cooked on Monday before realizing there were ants in the pasta as per photos and videos.

Rang San Remo NZ on Tuesday. We don't have ants like this in Dunedin as it is too cold.

View full review
1 comment
Krissy F

They are weevils me too

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