Tricia C Jwk

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Verified Reviewer

Receipt of product from San Remo

Updated by user Oct 23, 2023

The tubular spaghetti I tried again, some of it came out flat, as previously...I buy tubular spaghetti to have tubular!!! I will try again, but so far I believe Ive tried several and had same results, which is somewhat frustrating..We have bought and used this product...

Original review Oct 16, 2023
I recently sent in a complaint about tubular spagetti, of which I am particularly fond...Today I received a package from San Remo with some product and letter regretting any disappointment I had with the product. I do appreciate this gesture and will continue to buy San Remo product..Quite frankly I did not expect this, again, it is appreciated... The original complaint was because my tubular spagetti didnt stay tubular when cooked, most of it went flat, completely flat!! I bought tubular for it to be tubular..I tried different packs at different times, same result...some spagetti was tubular, majority was flat.. Whilst I appreciated the response, Im not sure if it resolved my tubular problem..I may try tubular spagetti again...just to see if it has improved..Previously I had no problem with this product.
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Preferred solution: Some tubular spaghetti that is TUBULAR, not flat

User's recommendation: If you have a problem, contact the company

Vanessa P Tma

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Verified Reviewer

Inquiry to bring product back

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Hi there iam just making a inquiry and iam doing this for a few people this email. Would you consider bringing back the tomato onion flavoured pasta you had years ago we have been looking for it on the shelves hoping we will see it there but no luck we really hope to get it back some day thankyou for reading my message
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Preferred solution: A product back on shelf

Maurisha Tqu

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Verified Reviewer
| map-marker Dunedin, Otago

Ants in pasta

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San Remo Macaroni Company - Ants in pasta
Bought a packet of past on Sunday. Cooked on Monday before realizing there were ants in the pasta as per photos and videos. Rang San Remo NZ on Tuesday. We don't have ants like this in Dunedin as it is too cold.
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1 comment
Krissy F

They are weevils me too

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