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San Mateo Revenue Services

San Mateo Revenue Services

www.smcgov.org
What is your customer experience with San Mateo Revenue Services?

San Mateo Revenue Services Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

San Mateo Revenue Services reviews show a 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied, citing problems with customer service and the website, a high price level, and a recommendation to check your case numbers.

Positive Feedback

The buyer received one refund check and staff communicated timelines when contacted.

Negative Feedback / Risk Areas

  • San Mateo Revenue Services customer complaints note delayed or missing refunds and inconsistent account numbers on payments.
  • Issues reported with billing records showing no case; website and customer service responsiveness are poor.

Key Takeaways for Future Customers

  • Confirm case numbers before engaging and track all communications.
  • Expect slow resolution on refunds and follow up on billing promptly with documentation.
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Calvin L Uzf

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Verified Reviewer

Over paid on tickets for tree years

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 2 confidential files for company representatives

They said they were going to send me three checks back they only sent me 1 and it was the lowing paying one and they said they were going to send me 2 more they said it will take 30 days then I emailed the lady she said 60 days they gave me my case records for the tickets I looked them up it said there was no case at all then I called back they promised three checks from 2021 **** and 2019 and I only received the 2021 check and they al l had different account numbers

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Loss:
$3031

Preferred solution: Full refund

User's recommendation: Make sure you check your case numbers

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