Donald C Mln

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Verified Reviewer
| map-marker San Francisco, California

No Sunday paper

San Francisco Chronicle - No Sunday paper
I don't mind paying $$$ for a Sunday printed and delivered paper. I don't mind that it's a small, tiny version of what it used to be. I DO MIND if, after making these allowances, never get the paper at home and when I call to request duplicate paper, the phone answer machine doesn't recognize my account existence-and there is no person to speak with.
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Loss:
$8
Pros:
  • Keep aware of local news and opinion
Cons:
  • Just cant get it delivered

Preferred solution: Deliver product or service ordered

User's recommendation: Buyer beware if you order printed Chronicle delivery.

Donald C Mln

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Francisco, California

Never get paper.

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San Francisco Chronicle - Never get paper.
2 of 3 weeks, Sunday paper not delivered. The subscription was paid the day after I placed it, 4 weeks ago, yet when I call their phone system, it has no record of my account. Plus, you can NEVER get a person to talk to.
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Loss:
$8

Preferred solution: Deliver product or service ordered

User's recommendation: Avoid. No wonder they lose readership.

Resolved
Ibrahim Bkl

Resolved: I did not get my paper this morning. Trying to...

I did not get my paper this morning. Trying to contact Customer Service was a failure. Everything is automated calls and it says I do not have an account. I just paid a full year's subscription of $469.75 on 1/31/24. The Chronicle cashed my check on 2/13/24. My account number is 863****. My name is Richard Dankwerth, 1266 Sleepy Hollow Lane, Millbrae, 94030. My email address is redankwerth@***.net for you to respond.
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Wainise T

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Verified Reviewer

Make a complain

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Calling for John Lynch a customer His newspapers has been dropped off at his neighbors driveway and not to his driveway and its hard for him to walk uphill to pick it up..He is 83 years old.He fall down once trying to go pick up the newspapers once and hurt himself.His mobility is not steady. I made this complain 2 weeks ago and still Nothing has been done. He lives on 311 Bristol place in Mill Valley,94941. Please have his newspapers delivered to his driveway/carport where you always deliver it before . His phone number 415383**** or cell 510282****
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Preferred solution: Deliver product or service ordered

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