The sales team at first seemed very nice but when it came down to buying the car, team became very desperate and pushy. This is a horrible dealership. Save your money and go to the manufacture dealership like Honda, Toyota, Ford etc etc STAY WITH PROFESSIONALS!!! NOT THIRD PARTY DEALER THIEVE CROOKS!!!!! The team members are very rude, unfriendly, and unwilling to go that extra mile to help you out. San Diego Auto Connection the lowest possible score. If you are the reviewer check all the other bad reviews. ALL the bad reviews are a definite SIGN TO WATCH OUT!!!!What a rude group of people here and they appear to just want to rip us off. STAY AWAY!!!! Do yourself a favor and do NOT buy a car from this place. Please read on for the full story of my unbelievable experience at SD Auto Connection. My husband and I went to buy a car because we got a letter from Capital One saying that we got pre-approved for $35,000 in auto financing and got referred to San Diego Auto Connection. We did not qualify to get the car we wanted so we told them that we will come back later on and all of a sudden they became very desperate and pushy. We ended up buying a car that we did not test drive on the freeway and we only tested at the dealership because they where rushing to close the dealership. They obviously wanted to get rid of us and make money of us, we ended up buying a 2012 Honda Civic hybrid. DERMAN SPEARMAN “SALESMANAGER”, DENNE RANGEL “SALES ASSOCIATE” AND IAN PULU “FINANCE DEPARTMENT MANAGER” ARE THE WORST CROOKS, THIEVES AND LIERS!!!! MAX BROWN he is the General Manager another CROOK!!! and very Racist treated us like TRASH!!!! When closing the deal, sales guy Denne Rangel and finance manager Ian Pulu knew my husband did not speak English very well and my English is okay not that great, he could’ve given us the forms in Spanish noticing the language barrier with my husband and I. Any Professional and decent car sales business knows that!! That’s why they have forms in Chinese, Spanish, French etc language to prevent any issues with they’re clientele, so people could better understand what they sign. Finance Manager Ian Pulu explained to us that if we did not like the car we had to pay $500 dlls restocking fee. We also did not get financed with Capital One because the following day Wells Fargo called me to verify Insurance and that got me even more upset because they lied to us giving us a lean holder that was not Capital One and they never let us know. We went back the next day to take the car back because we did not like it, it was to slow on the freeway. And because it was night time when we got it, all doors inside where scratched and car had scratches all over and leather seats worn . They all treated us like trash and were very racist. My husband and I told them that this was misrepresentation by misleading us and having us sign that we were declining the restocking $500 fee form, when it was not even check marked on the paperwork. All we wanted was to pay $500 and get the *** out of there because we already had a beautiful deal at the Honda dealership with professionals and got a cheaper payment and a brand new 2015 Honda. THEY ALL MADE ME CRY SO MUCH AT THE DEALERSHIP AND EVERY BODY WAS NOTICING HOW BAD MY HUSBAND AND I SITUATION WAS. They had the power to help us specially the General Manager Max Brown, but they rather have bad reviews and have clientele unhappy than helping customers and getting referrals from customer's wonderful experiences regardless if they buy or not.