San Antonio Housing Authority
San Antonio Housing Authority Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
San Antonio Housing Authority has 2.9 star rating based on 5 customer reviews and consumers are mostly neutral.
Key Takeaways for Future Customers
- Expect mixed experiences in San Antonio Housing Authority reviews; location is valued.
- Prepare for complex program rules when applying for vouchers or a housing assistant role.
- Document maintenance, billing, and communication attempts.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor customer service and unresponsive case workers.
- Allegations of unsafe housing, asbestos, toxic drywall, infestations, and fraud.
- Issues with billing, rent composition changes, and delayed housing voucher processing.
Positive Feedback
Some staff, desk and security workers received praise and the agency is building new units and remains available.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
San Antonio Housing Authority has 2.9 star rating based on 5 customer reviews and consumers are mostly neutral.
Key Takeaways for Future Customers
- Expect mixed experiences in San Antonio Housing Authority reviews; location is valued.
- Prepare for complex program rules when applying for vouchers or a housing assistant role.
- Document maintenance, billing, and communication attempts.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor customer service and unresponsive case workers.
- Allegations of unsafe housing, asbestos, toxic drywall, infestations, and fraud.
- Issues with billing, rent composition changes, and delayed housing voucher processing.
Positive Feedback
Some staff, desk and security workers received praise and the agency is building new units and remains available.
Media from reviews





For customer and people phone All them do a good a good Jo God bless to u And to All
This is Ralph Hernandez when I talk to the worker from the frost desk and security guard and worker in window I gave all of them five stars they do very good job Thank you God Bless u and to all
Workers don’t want to work but collect
- Rent stays unchanged despite job loss.
- The apartment was broken into; safety concerns exist.
- SAHA slow to respond; no help with reports.
I keep trying to update my information but they keep denying it and leaving my rent as is though I havent been working for almost a year now and rent is so high its built to the point I cant afford. When having to leave for safety reasons and finally had the courage to come back, my apartment was broken into and everything was vandalized and stolen.
They havent collected any of my police reports and keep ignoring the safety of me and my kids. The person I was trying to hide from came back in June and luckily was brought back in prison but if he wasnt there could of been a big chance me and my kids would of been dead in our apartment. SAHA is so lazy and negligent but so quick wanting to collect payment. Not everyone on housing are drug addicts.
Some of us are actually trying and running away from danger.
I have yet to hear back from anyone and tried contacting them when I first moved in, January 2023, February 2023, March 2023, May 2023, July 2023, August 2023, and again in September 2023. Haven for Hope seems better than SAHA or even Salvation Army at this point.
User's recommendation: Good luck, you’ll need it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMiss appointment
- Yolanda Sutton has waited for this appointment and her information has been updated.
- Her number changed to 832-954-****; no callback; reschedule.
Hello my Name is Yolanda Sutton and have waiting for this appointment and my phone number had changed and someone call so please all my information has been updated I tried calling and nobody has returned my call I dont have anywhere to stay so can somebody please help me to reschedule this appointment 832-954-**** # 0211
- Place to live
Preferred solution: Housing I need some where to live
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFormer employee
- Complex rules made learning the job hard.
- The computer system was hard to navigate.
- The trainer was condescending and often unavailable.
This place is one of the worst places I have ever worked. I was employed in eligibility for a housing assistant position.
I could not believe all the rules and regulations that were so complicated to understand. You would practically have to be an attorney in order to comprehend all that stuff. There were three of us in training, and we had to use a computer system that was also difficult to navigate. We were told that we could not make ANY mistakes.
The woman training us on the computer was sooooo. condescending and patronizing. We were older than her and she disrespectfully referred to us as "mama" and she did so in a very arrogant manner. Not only that, but when we would call her for computer help she was frequently unavailable, short and impatient.
This is not the way to train someone. I hated the job and they frowned upon us going to each other's cubicles to socialize, even for a few minutes. Good grief!
No wonder this job is always available. No one lasts and the pay is not commensurate with the expectations.
- Low pay
- Rude condescending staff
- Complicated program rules
Preferred solution: nothing
User's recommendation: Run. Do not apply for the housing assistant job
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Management from the westwood plaza Apartments changed the composition of rent amount from $142 - $172 without notice from SAHA .I was forced to sin an Agreement for past due rent and utilities amount
- Rent/utility letters demand $1,756.60.
- They say they don't owe; paid $600 to avoid eviction.
- On SSI disability, they report racism, intimidation.
I received 4 letters non- payment of rent and utilities amount of $1,756.60 amount that I don't owe, I paid $600 dollars to avoid eviction or legal actions against me, I'm on a fixed income recipients on disability receiving SSI benefits, I've experienced Racism, intimidated, Negligence, lack of maintenance Services, and taken Advantage of my Disability, Race and National origin, I was placed on a designated area away from other residents without choice
User's recommendation: Do your research before signing any application
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Discrimination
- Rent and utilities increased to $1,756.60 by 01/26/22 without notice.
- Disabled minority on SSI, harassed for back pay and threatened with eviction.
Management from the westwood plaza apartments changed the composition of rent and utilities amount of money$142-$172 without notice from SAHA, constantly harass me for back pay rent that I don't owe of increased to $1.756.60 by 01/26/22 or treaten to eviction or legal actions against me, I'm a disabled minority living in a fix income, SSI benefits recipients, Fraud was committed, I've experienced Racism intimidated, lack of maintenance Services, placed on a designated area away from other residents.
User's recommendation: Do your research before signing any application
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Lack of customer service
- Negligence and rat infestation.
- Maintenance harassed me over back pay I don't owe.
- Rent rose from $142 to $172; isolation due to disability and race.
Negligence and rats infestation in my apartment 1805 maintenance services departments, maintenance constantly harass me asking me for back pay rent that I don't owe and change the composition of rent amount from $142 - $172 taken advantage of my disability and neglect against My race, I was forced to live on a secluded place on isolation away from other residents without choice, I am being violated.
User's recommendation: Ask questions about the Service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |I had requested an early release prior to my lease on March 31st to , still waiting for my housing voucher,it was assigned to a Case worker ms chequita chase , but no progress has been done,
- Requested release before 3/31/22; voucher not issued.
- No progress reported.
- Case worker is Ms Chequita Chase.
- There is concern about funds misuse.
I have requested an early release prior to move out by March 31st 2022 ,but still waiting for my housing voucher and no progress has been done, it was assigned to a Case worker ms chequita chase, I have been adnored and taken advantage of and been unfairly treated, I called several times but no progress has been done, they might be misused of funds.
User's recommendation: Beware of scammers
I requested an early release prior to my lease that expires o2
- Case Worker Chequita Chase is assigned to a housing voucher.
- No progress since Nov 29.
- Need to move out by Mar 31, 2022; email the case worker.
Was assigned to a Case worker ms chequita chase concerning my housing voucher to move out since November 29 202, but no progress has been done, I need to move out before time expires on March 31st 2022 it's Time consuming please email me back as soon as possible. If you can please contact the case worker to proceed with the process,, I called her Supervisor Ms Sarah Hernandez to get my voucher, but no response yet.
User's recommendation: Make arrangements
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Management from the westwood plaza apartments has changed the composition of rent amount $172.00 without notice my My monthly rent payment is $142.00
- Allegations of fraud, neglect, and misused funds.
- They demand back rent 1,756.60 I do not owe.
- No paid legal actions; email benavidezjuliaann@***.com.
For fraud and neglect and misused of funds, constantly asking me for back pay rent of 1,756.60 that I do not owe, if no paid legal actions against me, please email me back at benavidezjuliaann@***.com
User's recommendation: Be aware of scammers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOverdrafts I had to mad.
- Parking is limited; late arrivals can lead to towing.
- SAHA didn’t inform me about parking or reimburse towing costs; a payment plan was offered.
Living at the Marie Mcguirre apts. Has minimum parking.
So If you don't get back on time. Mean (evening). Or late at night. Sorry you have to pay for parking or take a chance and get your vehicle tow.
It's happened to me twice. Not enough parking stops. SAHA did not inform me about the parking situation about the parking situation. Even up to now they still haven't reimburse me, NOTHING.
I got behind on my rent. my bank and all other things. But I do appreciate that the Marie McGuire management gave me a payment plan but still never reimburse the money I spent to get my vehicle out of the pound. They give you a parking sticker.
No use for it. Still will get towed.
User's recommendation: Ask about the parking.
Am still waiting for a response from specialist Case worker ms chequita chase concerning my housing voucher to please call me back as soon as possible at my cell phone number is (210)875-**** Julia
On November 16,2021 I had requested to move out to get my housing voucher and still waiting for management response, please call me back at my cell phone number is (210)875-**** as soon as possible!
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGross mismanagement , fraud and negligence . Article 45 us constitution I believe .mentioned at citizens to be heard. I'm aware meetings were held atsaha teaching staff on how to handle me when I Call
- I allege arsenic/lead poisoning and a hospital cover-up.
- I want Joaquin Casyro charged and damages.
- I seek investigations and full disclosures.
Ive been poisoned by arsenic and lead plus others..HUD WASHINGTON NOW KNOWS.I EXPECT MORE THAN ANY PEOPLE WHO RECIEVED A HOME AND MONEY as well as reasonable accommodations with compensatory damages. I want Juaquin Casyro charged with orchestrating my death due to me and my pet murdered by arsenic .Having been exposed in Juaquin Castros district the da, sapd,fbi, said, multiple hospitals are involved in a massive cover up.
I'mperding justice at minimum for Julian and Juaquin Castros lack of concern to the point where I was told to contact my congressman and senator Cornyn to mo avail . These actions or non action herein warrants investigation due to public corruption agent Matt fbi housman. Expect more COENSATORY DAMAGES YJAN THE 16 FAMILIES SAHA PAID OFF SUCH AS MISSY SMITH, PATRICIA CABRERA AND PRESENTLY SARA ANN LOLIVARES . SAHAS PAPET WORK SHOWS SHE WAS ARSENIC POISONED...YET SHE HAS NO EVIDENCE THAT I KNOW OF.
FRAUD. DHHS SAYS IM THE ONLY ONE IN TEXAS SO PROVE THEM ERONG AND WE'LL ALL KNOW.ASK FOR HOW MANY PEOPLE DIED. MANY WERE POISONED BY RADON GAS AT MIRASOL . THE DISCLOSURE WAS GIVEN DURING THE FAILING OF PROJECT.
THEN HOW MANY AFTER WERE POISONED .... ...JUST ME 9 TIMES IN SA AND NEW BRAUNFELS THEN AGAIN LAST YEAR UPON RETURN . .STOP SAHA AND THEIR BULLY TACTICS. THEY'VE THROWN ME OUT OF OFFICE AFTER TELLING GARY BAXTER HEAD OF SECTION 8 AND EXCLUDED ME FROM PURCHASEING A HOME.IN RETALIATION FOR MY FINDINGS AT PRECIOUS DRIVE get full disclosure of plat mapAND FORTUNA .
KNOWN TO ALL AS MY LEASE TO PURCHASE PROGRAM....MIRASOL. SINCETELY, ED OCAMPO SR 210-781-****
- Have helped people before
- Reduced rent
- Most every apt complexes are built w asbestos and toxic dry wall
- Many apts are toxic w bleach and chemicals
- Unsafe hpusing
Preferred solution: Pay for all damages suffered since Dec 4th 2014. Exposure to arsenic and lead. Have all documents from labcorp.
User's recommendation: Get full disclosure on property before purchase.
Real Estate Expert Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer7 year investigation reveals SAHA NOT FAIR
- Lived on a toxic landfill in SA TX; death occurred.
- The city allegedly did this intentionally.
- Homes sit on arsenic toxins on a flood plain.
Presently told " get an attorney !
The story has led to DHHS calling me July 2nd 2020 to say fair housing of SA and New Braunfels TX have discriminated against me for NOT DIVULGING 7-9 ARSENIC POISONINGS SINCE DEC.4TH, 2014. Husband Fair Housing have corrected the issues w my peers but I've been retaliated against, threatened by SAPD, and SAHA,HUD AND FAIR HOUSING.
After living on a toxic landfill in SA TX I have discovered that the city had done this intentionally . Homes built on arsenic based toxins ,built on a flood plain zone has cost unfair hidden practices of fair housing.
They protect the city. Death occured.
- Exist
- That they probide affordable housing
- Are building new u its
- Most every apt complexes are built w asbestos and toxic dry wall
- Unsafe hpusing
Preferred solution: A city attorney can file compensatory damage suit.
User's recommendation: Full disclosure prior to selling homes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerArsenic poisoned in SA TX ED OCAMPO SR
- DHHS called July 2, 2020 about discrimination by Fair Housing SA and NB TX.
- Cemex plant in New Braunfels, TX allegedly released toxic dust.
No where as I have no idea where to watch the show contact me please , thanks Ed Ocampo Sr 210-781-****
Dhhs in Washington D.C. called July2nd ,2020 to say my fair housing rights have been discriminated by FAIR HOUSING SA AND NB TX.
Neither HUD dont trust epa !!dagency never divulged multiple arsenic , lead, cadmium, chromium, zinc, copper and mercury from the Ce Mex plant in New Braunfels TX- dust is toxic.
Deposited dust was in apt and car lead to strokes, seizures, heart failure and lungs collapse. Dec.2020
- Paper content very good
- Available
- Uniterested
- Too much info
Preferred solution: Write my story
User's recommendation: Dont trust EPA
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