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SamsungParts

SamsungParts

www.samsungparts.com
What is your customer experience with SamsungParts?

SamsungParts Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • SamsungParts has 1.3 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • 50% of users would likely recommend SamsungParts to a friend or colleague.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Never buy Samsung equipment, you will regret it at the slightest problem", "Do not purchase", "DO NOT BIY FROM THESE PEOPLE!", "Never recieved my email confirmation, again.", "Be prepared for lousy customer service and be prepared to spend a long time on the phone.".

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Media from reviews

SamsungParts - Damaged parts
SamsungParts - Damaged parts - Image 2SamsungParts - Damaged parts - Image 3SamsungParts - Filtre for refrigerator RF28R7351SR/AASamsungParts - Filtre for refrigerator RF28R7351SR/AA - Image 2SamsungParts - Defected pieceSamsungParts - Defected piece - Image 2
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Show reviews that mention
screen warranty samsung quality screen replacement ice maker air conditioner replacement lady price
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MFI F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Parañaque City, National Capital Region

Very poor service Samsung spare part

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Samsung Philippines refuses to give me the manufacturer reference for a part to repair an air conditioner. Consequently, I had to buy an LG brand air conditioner, which is of much higher quality and has many more functions than Samsung.

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Preferred solution: I would like to have the Samsung part number I need.

User's recommendation: Never buy Samsung equipment, you will regret it at the slightest problem

Anonymous
map-marker Camilla, Georgia

Extremely poor quality

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We purchased oven, microwave, and refrigerator several years ago. Microwave blew up first year and had to be replaced.

Warranty on refrigerator had technician replace ice maker in refrigerator 2 the same year with refrigerator being replaced now as ice maker quit again.

Yesterday I used self cleaning feature on oven and door locked and led screen turned black. I will NEVER buy a Samsung appliance again!!!

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User's recommendation: Do not purchase

Brian N Elx
map-marker Gadsden, Alabama

Broken Screen

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The first phone call I made, as soon as I said I needed a new screen replacement, the lady hung up on me. On the second call I made, a guy answered and for the price they gave me for a new lcd screen replacement, I could just go buy a brand new one with a warranty. $549 for a 34 screen, really?

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Loss:
$549
Cons:
  • Ripoffs do not need to be in business

Preferred solution: A free 34” gaming monitor since they thought they could scam me

User's recommendation: DO NOT BIY FROM THESE PEOPLE!!

Deonna L Kob

Damaged parts

SamsungParts - Damaged parts
SamsungParts - Damaged parts - Image 2
SamsungParts - Damaged parts - Image 3

Ive purchased several replacement gas range knobs and they continue to break. This product is plastic and cheap.

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Loss:
$1500

Preferred solution: Refund or replacement knobs. I need a total of 5

Cheri Wky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to know the exact type of plug I need for...

I need to know the exact type of plug I need for my GalaxyAO3s so I can charge my phone. You would expect to have the means to charge your phone when you purchase it- now you can't even presume you've been supplied with the bare minimum.

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Crystol Awi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Spokane, Washington

Trying to schedule warranty repair

I was trying to get a replacement cover screen protector without voiding my warranty with Samsung.

I tried to set up appointment and then the page wouldn't except it. Asking for serial and Imei , along with purchase receipt which I couldn't forward from My Verizon App.

I was directed finally to repair appt .

And set that up for my return to Spokane. I will wait for a confirmation. I did AA assistance on some things in the beginning. I don't know if pages were failing due to wifi or bad Verizon connection.

The (link), I was given went direct after I plugged in my IMEI # . I then could set up my appointment. I WILL WAIT FOR MY TEXT CONFIRMATION AND REMINDER. Never received.

Called Dealer with my appointment and non was scheduled.

Rescheduled with them and still do not have a confirmation. Now I'm getting mad.

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User's recommendation: Never recieved my email confirmation, again.

Michayla Ijn
map-marker Miami, Florida

Filtre for refrigerator RF28R7351SR/AA

SamsungParts - Filtre for refrigerator RF28R7351SR/AA
SamsungParts - Filtre for refrigerator RF28R7351SR/AA - Image 2

Started since yesterday filter for ice look like change I need to know how buy new , refrigerator two drawer

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nejdet a
map-marker Adapazari, Sakarya

Samsung almanızı önermiyorum

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Original review updated Nov 26, 2021

Oğlumun Beyanı : "1 yıl kadar önce samsung markanın tıpatıp aynı 2 adet SSD aldım.ikisini ile aynı kullanabilir.geçen performans testi ve yapabildiğini göreni olarak çok daha fazla performansta farkettim.ayrıca kısıtlı olan SSD arası arara hata veriyor. gösteren harika durumda bir durumda.

gidene gelen samsung servisine gönderilen.serviz kaydında olan, çıkış onarıldı diye değil tablodan gönderilenler.bu SSD ve hiç başarısız.yanı geçmiş.bu SSD gelen samsung başarısız.yanı olmuş. servisinden servisin servisinden geri döneceklerini söylediler.

Benim Beyanım: " benim Beyanım: " konusundan bir müdahil oldum. ABD'den efendierek seçilecek bir kişi tarafından anlatıldığım, dönüş ile görüşmede aynı şekilde başvurunlar.

beni ürün bozup gönderen servisle başa çıktılar."

Şikayetim mi Ne? şikayetim var.daha önce cep telefonu ve tvumla ilgili yine samsung servisleri ile sorun.çözüm üretmeyeceklerse samsun servisleri neden var?samsung servisleri ne iş yapar?neden samsung başka markaların gibi çok daha fazla fazla yetkili mütebbis servislik yapabiliyor mu?

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Preferred solution: ürünümün birebir sıfırı ile değişimi

elvira s

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bradenton, Florida

Totally lousy, non-responsive customer service

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I re-ordered a water filter on May 10 and unlike previous orders for the same item which was shipped to me within a couple of days, no shipment notice has been sent, 10 days later. Every effort has been made to contact customer service online and there has been no response.

In addition, the 800 number for customer service put me on hold for 1 hour when I was timed out. notunaunaccunaccpunacceptable..acceptable!

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User's recommendation: Be prepared for lousy customer service and be prepared to spend a long time on the phone.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Jaipur, Rajasthan

Defected piece

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SamsungParts - Defected piece
SamsungParts - Defected piece - Image 2
SamsungParts - Defected piece - Image 3

I received the defected product by flipkart i am facing this problem before more the 10 day but no one guide me how to replace or refund it and I am not satisfied with flipkart or samsung brand.

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