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Samsung Turkey Customer Complaint !!!
Samsung is a regret. Let alone stop standing behind the product it sells, Samsung is a company that puts its customer satisfaction in its purest place. My Samsung Galaxy Note 20 Ultra phone, which I bought in March 2021, has been problematic since the 11th month of...
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ID
#3345765 Review #3345765 is a subjective opinion of poster.
Location
Usak, Usak
Preferred solution
Let the company propose a solution

Uncompleted installation of split air-conditioner outer unit

Samsung Turkey - Uncompleted installation of split air-conditioner outer unit
Samsung Turkey - Uncompleted installation of split air-conditioner outer unit
Dear Sir, I am a Samsung customer from Turkey. I have bought a wall type air-conditioner (model Samsung AR5500 24.000 BTU inv) in Februray, 2020. I am suffering from problems since then because the technical service in Kuşadası-Aydin Turkey, has not installed outer unit of the air-conditioner properly and they have just left it on the basement of the balcony. I called technical service saying that re-install the outer unit because all the air blown out from outer unit is coming toward the inside room so cooling function of the air-conditioner is not satisfying us. The service came to check the unit and said that they will change the position of the outer unit , but we have to pay for this job and mounting parts. As there is warrant for 3 years why should I pay for re-installment and for mounting parts. They did not do anything and left home. I have complaint about this service and I am not satisfied with the Samsung air-conditioner. I couldn't find a solution from Samsung Turkey , they told me , I have to pay for an uncompleted installment. I am reporting this case , my problem , because temperature is very high in Turkey , summer season and I am suffering from this air-conditioner. I request you to solve my problem with Samsung Turkey. style=" Best Regards,

User's recommendation: I am not proposing any Samsung equipment.

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ID
#2085376 Review #2085376 is a subjective opinion of poster.
Location
Istanbul, Istanbul
Service
Samsung Turkey Air Conditioner Installation

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