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I purchased a new Samsung stove from Chavis Ffurniture on 9/21/15 . Still under warranty , the stove started going haywire , cracking ,panel blinking to the point we threw the breaker . Call Samsung and was told the stove was out of warranty ONE YEAR before I purchased...
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#935873
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Samson washer is a piece of *** and they do not stand behind there product. Top of the line water 4 ft3 with error of "te" meaning temp. I called service it sounded like a party was going on in the back ground. Even the agent couldn't hear or language translation. The...
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I bought a Samsung Range NE59J3420SS/AA from Sears November 23, 2015 the day before Thanksgiving since then I have had problems with the product first the discoloration of the cooktop is awful, I called Samsung and was told that was normal and that the range was fine....
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2.3
I didn't like
  • Customer service representative not helpful
  • Passing the buck on what you are going to fix
  • Warranty is awful
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Sumsung Support Review

Samsung Repair Center
#766348
1.0
They can fix their own phones it is bad when you can not fix it you just void it's warranty . This is bad service and I do not recommend any one to buy any samsung products
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Samsung DW80F600 Built-In Dishwasher Review

Samsung Repair Center
#732230
1.0
This company has got to be the worst company I have ever been in touch with this beats Comcast and Verizon by far as the worst customer service I have ever experienced
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Galaxy 3S Repair Review

Samsung Repair Center
#509284
Worst customer service ever. I will never purchase another Damsung product again. Two month old phone has a defective charging port. Because my Galuxy 3S phone was manufactured "internationally" and I purchased and reside in US, they can't repair. Don't be fooled by 1 year manufacture warranty!
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My less-than-one-year-old refrigerator was under warranty. After telling me on the phone that it was not under warranty, I provided them with the proper receipt. Finally I got a repairman out who fixed the appliance. Then the appliance repair company called and said...
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1.0
I didn't like
  • No samsumg assistance in warrentee repair process
  • Every single aspect
  • Product and repair management
#812380
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I definitely have to agree with other complaints regarding service as well as product. My dryer stopped heating 5 months after purchasing it. It has been almost 3 months and it still has yet to be repaired. The toubleshooting Samsung required me to do while over the...
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Anonymous
Anonymous

Yep, Same *** here. For uor Samsung Fridge. 1st they assigned a criminal fraud repairman to fix, when we paid him, he could not fix, now it's back & forth, Samsung VS A & E r...

1.0
I didn't like
  • Product and repair management
#790379
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I bought a Samsung top load washer in 2013. I have had to replace the tension rods that hold the tube in place at a cost of 345.00 within 2 years, now the wiring harness and the "hall sensor" are bad, cannot buy sensor without replacing motor at a cost of 415.00. A...
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#788453
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I have a SAMSUNG computer for about 4 years, and my computer it was working fine, until the windows 10 stop to work. I called SAMSUNG, costumer service and a lady, told me that it was a very easy task to fix my computer. She guide me step by step to fix it and she just...
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bobs2015
bobs2015

What should you do? Well, in the future, make sure you back up all important files to an external hard drive, flash drive, etc. Also back up your bookmarks to the external dri...

1.0
I didn't like
  • Not helpful
  • That the do not fix the problem
  • Lack of results
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Our Samsung front loading dryer, which is less than 1 year old, stopped heating. Something broke in the heat exchanger or a circuit fried or who knows what? I'm not a dryer technician. Since it's under warranty we called Samsung to get a service technician out to...
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1.0
I didn't like
  • Customer service representative hard to understand
  • No support available in my area
  • Customer service representative not helpful
#730964
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I purchased a Samsung S5 in mid June it worked great for about 2 months. Then I started experiencing problems with the phone - it would freeze up, it would not turn on. I called Samsung US ..the girl was pleasant sent me an email w/ the shipping label. I mailed in the...
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I didn't like
  • Lack of results
#712232
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Samsung Washer Issues and Repair Issues Bought washer-WF56H9100AG serial OBF15AEF701575V October 22, 2014. Received delivered washer from Fischer's on 6 Nov 2014. Nov 6 Door would not latch--latch was broke. Replaced $65 for part expedited and installed. Nov 7 Washer...
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1.3
I didn't like
  • Parts being ordered more than 2 times for same repair
  • Tracking website
  • Scheduling
#709858
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