Yesterday my visit with a friend of mine. Would have to be the most outrageous,unbelievable, rude ,uncalled for,disrespectful encounter,experience I have had ever from visiting a casino . Until I decided to go gaming at Sam's Town. I should have walked out right when I walked in and noticed majority of the machines inoperable. So putting that aside and continuing to stay and play. Sam's Town beverage manager during yesterday's midday shift should give an employee/staff member I wish I knew her name but the encounter was just so horrifying, appalling, shocking, embarrassing, that I doubt as she was walking away with her head turned my way SHOUTING..... AND I BET YOU'RE THIRSTY!AND I BET YOU'RE THIRSTY! BUT YOU'RE THIRSTY! That she would be willing to tell me her name. So After choosing to involve another customer and to our conversation by asking him did he receive his drink. I could not believe it unbelievable! And if the manager thought that he rectify the situation by bringing what I guess he felt was a shot in this overly sized cup. Not a shot glass mind you. But a plastic cup! I have had encounters with two other servers and within that visit that were pleasant, VERY WELL TIPPED that had great class great presence about themselves. But in no way shape or form what's the behavior that I received from your employee that was obviously cracking under the pressures of this epidemic that the world is going through better get it together or more experiences like that will be bestowed upon customer's.
User's recommendation: Make sure you are hydrated!