Samplize
Samplize Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 review; consumers are mostly dissatisfied and cite shipping and website issues.
Key Takeaways for Future Customers
- Check current Samplize reviews before ordering; expect difficulty contacting support.
- Be cautious about unexpected charges, subscriptions, or redirect fees during checkout.
- Confirm shipping method and tracking after purchase since overnight fees and delays were reported.
Negative Feedback / Risk Areas
- Recurring complaints about poor website UX, failed credit card acceptance, and forced redirects to third‑party services.
- Customers report bad customer service access, default overnight shipping charges, and billing or refund confusion.
- Several Samplize customer complaints mention subscription or surcharge surprises and weak order correction options.
Positive Feedback
Some buyers noted the product itself is good when orders are completed and one issue was resolved after contact.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 review; consumers are mostly dissatisfied and cite shipping and website issues.
Key Takeaways for Future Customers
- Check current Samplize reviews before ordering; expect difficulty contacting support.
- Be cautious about unexpected charges, subscriptions, or redirect fees during checkout.
- Confirm shipping method and tracking after purchase since overnight fees and delays were reported.
Negative Feedback / Risk Areas
- Recurring complaints about poor website UX, failed credit card acceptance, and forced redirects to third‑party services.
- Customers report bad customer service access, default overnight shipping charges, and billing or refund confusion.
- Several Samplize customer complaints mention subscription or surcharge surprises and weak order correction options.
Positive Feedback
Some buyers noted the product itself is good when orders are completed and one issue was resolved after contact.
Spring Hill, Florida
Never received
My samples were supposed to have arrived a week ago. They charged me for overnight delivery.
After a week, the tracking info says they still have not left Nashville. Now I'm trying to find a phone number because -- of course -- they do not provide that info on their order form.s
User's recommendation: Stay away from this scam company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWebsite is stupid!
I have typed this so many times Im giving up. And they want me to type 100 symbols or my issue cant be resolved.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWon’t accept my credit card number
I’m done wasting my time with you
Tried to order a sample of paint, and my credit card wouldn't go through, and everything was accurate. Please help me.
Preferred solution: To order a paint sample for God’s sake. This is so annoying
Too late!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder
Impossible to reach a human. Hugh the AI response robot is pathetic.
Order screens dont provide good review before order is placed. I immediately noticed error but could not get it corrected, due to Hugh and human issue noted above. Stupid system. They could care less about making customer satisfied.
It defaulted to $9 overnight shipping method also, which is dumb. Default should be ground shipping, not air.
Los Angeles, California
Poor business practice.
I do not understand why I was redirected to some kind of a subscription service called Just Answer and nearly charged $30 when all I wanted was to check on shipping charges. It seemed like an AI scam and I hung up. You have a good paint product but this business practice is terrible.
Cancel order
Changed color from I originally ordered to benjamin moore high gloss Jojoba for my bus. Sorry for inconvenience.
Preferred solution: Full refund
Middletown, Delaware
Why would I be charged $5.00 to ask a question when I'm going to spend $100? Also, why am I forced to communicate with you through a website called "Pissed Consumer"!? I WASN'T mad but I am now.
Sounded like a great service. I could not find one color I wanted out of around 16.
So I tried to call Samplize. NO DICE. Customer must go through a website titled "Pissed Consumer". How completely crass.
At the time I wasn't angry. I am furious now. Samplize wants $5.00 to call them. I don't care if it is refundable.
Absolutely asinine. The customer wants to spend $100 and Samplize wants $5.00 to answer a question.
This is what customer service has been reduced to in America. I am absolutely disgusted.
User's recommendation: If you are desperate like me you can use this service. Otherwise, I guess resort to the old fashioned way of buying small cans of paint.
Vero Beach, Florida
My issue was easily resolved / all is well ! I think the problem was with ordering from their website , not with the company itself.
Please help me! Today (4/7/23) at 1:pm ish I ordered 2 samples of Benjamin Moire Classic Gray .your website didnt confirm order the first time, so I tried again- now my bank said I actually purchased it twice.
I only want 2 of those samples , not 4 !!! Please call or confirm that you made the change in my order .
Many thanks,
Sandra Busby
772-234-****
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Hi Kimberly, We are very sorry to hear you are experiencing an issue placing your order. Please contact us at support@***.com for further assistance.
We look forward to resolving this for you promptly. Best regards, The Samplize Team