Anonymous
map-marker Rancho Mirage, California

Moved in 2014 -

I had the same issue around the same time. They were actually very nice to deal with, but my boxes were crushed just like the ones above.

My box count was correct, but as I make my way through boxes, I am finding small items missing. Just little things, like a Garmin Nuvi and odds and ends I specifically remember packing with thought and purpose. We had our things shipped to a storage unit in town while we waited for our new place. Who knows how many items not on my radar that are gone. In addition my bed was ruined. It was a temper material bed they insisted did not need to be moved flat despite my questioning. So brand new bed. Ruined.

I think their intentions are good, but they are small time... It's like paying your hillbilly neighbors thousands of dollars to move your stuff.

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Reason of review:
Poor customer service
Anonymous

DO NOT USE THESE MOVERS

please do not use these movers. they showed up like thugs and they over charged me but not until they wanted to deliver however nothing was delivered because they hired a company to deliver it and it was involved in a truck accident involving a train in Ringgold Georgia.

they did not pay for all of the damage and what was salvageable was stolen by them. they were contracted by a company in Boca Raton Florida called The Moving Company which is a really bad broker company and are not concerned with anyone after they get your money. the person that stole all of my tools is a person named Noir. please do not use them, don't be a statistic like me.

I have to start all over again and have lost all of my sentimental items. this is a crooked company.

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Reason of review:
Problem with delivery
Anonymous
map-marker Tampa, Florida

THE WORST - AND THE WORSE IS NOT OVER

NOT ONLY WORST MOVE EVER - BUT WORST EXPERIENCE EVER.

NO ONLY ONCE BUT TWICE. THIS COMPANY SHOULD NOT BE IN BUSINESS.

MY BAD FOR LETTING APOLLO RELOCATION SERVICES DUPE ME INTO USING THEM AND GETTING 3RD PARTY PEOPLE TO DEAL WITH. WORST WORST. THESE PEOPLE ARE USELESS AND HAVE NO CLUE HOW TO RESPECT OR DEAL WITH PEOPLE ON ANY BASIS. THEY TELL YOU ONE THING AND DO SOMETHING ELSE.

HAVE HORRIBLE ATTITUDES AND HAVE NO COMPASSION WHATSOEVER. DO NOT KNOW HOW TO RUN A BUSINESS.. MUCH LESS KEEP RECORDS OF ANYTHING.

ALL MY THINGS WERE DELIVERED 8 DAYS AFTER THEY TOLD ME WHEN IT WOULD BE PROMISED AND 20 OUT OF 30 BOXES WERE SMASHED...INCLUDING WARDROBE BOXES. GUESS THATS WHAT I GET HUH FOR BEING FIRST PICK UP ON AND LAST DELIVERY.

MY COLLECTIBLES WERE EVEN BROKEN. THEY PROCEEDED TO PLACE MY BIG SCREEN TELEVISION AND LARGE MIRRORS ON THE GROUND ON TOP OF THE PARKING LOT WHERE TRAFFIC WAS. CRAZY. THATS JUST THE HIGHLIGHTS.

I HIRED THEM AS WELL FOR ANOTHER MOVE AT THE SAME TIME. TOLD ME A DATE IT WOULD BE DELIVERED... THINGS HAD TO STAY IN STORAGE 2 WEEKS. I CALLED TO GET A TIME OF DAY TO BE DELIVERED....

YEAH.. GET THIS... THINGS ARE ON THE OTHER SIDE OF THE COUNTRY. AND MAY TAKE 10 T0 15 TO 21 DAYS TO DELIVER.

I ASKED IF THEY COULD BE MORE SPECIFIC TO WHEN... HE SAID,,, "I DON'T KNOW"....

THEY DON'T KEEP RECORDS OF ANYTHING. MY BAD AGAIN, FOR NOT RECORDING THE LAST CONVERSATION WHEN I WAS TOLD NO PROBLEM WE CAN DELIVER ON YOUR REQUESTED DATE.

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Reason of review:
Problem with delivery
Anonymous
map-marker Flower Mound, Texas

*** Artists At Best

These guys show up after being contracted by Apollo Relocation Services and instantaneously double my estimate citing such trivial things as an extra box or a small bicycle as justification. Despite my protests, I still had to move in a certain amount of time. So I do it. While I did not experience theft, if it was possible for them to damage it, they did. My 4,000.00 Bedroom set is wrecked, my daughters desk showed up in pieces, They put my shredder in a box and still figured out a way to break it. I was basically handed a pile of junk at the other end. I tried to e-mail someone at the company, but they do not have a website so I cannot e-mail someone to get it in writing.

I have decided to dispute 2,000.00 out of the over 3,000.00 I paid them. This is due to the fact that part was paid in cash. Do not use these guys, they are unprofessional, they do not know what they are doing, they will treat you like total garbage and break all of your stuff and expect a big thank you for it.

Sammy Services is a bunch of snakes.

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Reason of review:
Bad quality
Gilberto Jvq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Overcharged, items stolen, damage on a massive scale

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

If you are hoping to shell out several thousand dollars to have someone ransack all your belongings, steal what they think is valuable, and damage the rest, then Sammy Services is your mover!

Sammy Services is irresponsible and exercised no care for my belongings. Over 20 of 50 boxes were missing, furniture arrived unwrapped and heavily damaged, and boxes were crushed and torn open showing extreme negligence. The delivery also took 7 weeks because the carrier "could not find a truck." This was not normal wear and tear, it was clear, purposeful negligence.

I was also charged based on a purposefully overestimated weight, and promised that they would weigh the truck and that's what I'd actually pay. Once they had my stuff, they refused to get a weight, and charged me based on the original overestimate.

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Loss:
$4000
Cons:
  • Unable to reach a person
  • Purposefully overcharged
  • Took 7 weeks to deliver
Reason of review:
Damaged or defective

Preferred solution: Full refund

1 comment
Guest

Please avoid them they are not professional

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