Resolved
janet r Tos

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Resolved: Non existent customer service

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Updated by user Dec 04, 2020

Company fixed the issue and I have been provided with apology. Found a media link email, and contacted that man, and he got back to me immediately, and someone also called me..

Original review Nov 30, 2020
I have already reviewed this under North American life insurance company, but it is part of this group, they don't bother to answer their phones or return calls, also their online contact us forms don't work, so you are probably not going to want to trust any financials with them.
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Cons:
  • Zero customer service

Preferred solution: provide customer service, even if just in the form of pretending you are interested by answering the phone

User's recommendation: stay away, too many companies that are honest and have communication skills

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