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Sammons Financial Group

Sammons Financial Group

www.sammonsfinancialgroup.com
What is your customer experience with Sammons Financial Group?

Sammons Financial Group Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

4.1 star rating from 1 review; consumers are mostly satisfied but a recent recommendation warned "stay away, too many companies that are honest and have communication skills". Reviewers value the company's diversity of products and report a high price level.

Positive Feedback

Customers note product diversity and an overall positive score, with the single review reflecting satisfaction with offerings.

Negative Feedback / Risk Areas

  • Sammons Financial Group customer complaints focus on non-responsive phone lines and unanswered calls.
  • Online contact forms reportedly do not work, creating communication breakdowns.
  • Some reviewers express trust concerns when managing financials and note the price level is high.

Key Takeaways for Future Customers

  • Check Sammons Financial Group reviews before engaging to confirm current service levels.
  • Expect potential customer service delays when calling or using contact forms.
  • Compare pricing given reported high price level and consider alternatives if cost-sensitive.
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Resolved
janet r Tos

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Verified Reviewer

Resolved: Non existent customer service

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AI Highlights
  • - They don’t answer phones or return calls.
  • - Their online contact forms don’t work.
  • - Trust in their financials is questionable.
Updated by user Dec 04, 2020

Company fixed the issue and I have been provided with apology. Found a media link email, and contacted that man, and he got back to me immediately, and someone also called me..

Original review Nov 30, 2020

I have already reviewed this under North American life insurance company, but it is part of this group, they don't bother to answer their phones or return calls, also their online contact us forms don't work, so you are probably not going to want to trust any financials with them.

Cons:
  • Zero customer service

Preferred solution: provide customer service, even if just in the form of pretending you are interested by answering the phone

User's recommendation: stay away, too many companies that are honest and have communication skills

View full review

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