Sames Auto Group
Sames Auto Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sames Auto Group has a 1.2 star rating from 1 review; consumers are mostly dissatisfied and report failed repairs, poor communication, and high price levels.
Key Takeaways for Future Customers
- Check Sames Auto Group reviews before booking; one review reports an air conditioning repair that failed next day.
- This is a Ford service center; expect higher price level and limited satisfaction with discounts or special offers.
- Confirm written estimates and callbacks before authorizing major work.
Negative Feedback / Risk Areas
- Multiple customer complaints about no AC after paid service and poor follow-up.
- Reports of high charges, billing and finance disputes, and difficulty reaching management.
- Poor customer service and refund or complaint handling risk.
Positive Feedback
Reviewers note it is a Ford service center and value the website and diversity of services offered.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sames Auto Group has a 1.2 star rating from 1 review; consumers are mostly dissatisfied and report failed repairs, poor communication, and high price levels.
Key Takeaways for Future Customers
- Check Sames Auto Group reviews before booking; one review reports an air conditioning repair that failed next day.
- This is a Ford service center; expect higher price level and limited satisfaction with discounts or special offers.
- Confirm written estimates and callbacks before authorizing major work.
Negative Feedback / Risk Areas
- Multiple customer complaints about no AC after paid service and poor follow-up.
- Reports of high charges, billing and finance disputes, and difficulty reaching management.
- Poor customer service and refund or complaint handling risk.
Positive Feedback
Reviewers note it is a Ford service center and value the website and diversity of services offered.
Turn one complaint into a collective action
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Air con repair next day loaded w goods and no air con. We are traveling in 100 degree w no air con. Baadddddd
Paid appointment service and worked for one Day. Placed a trip loaded truck and are driving w.
No air.
Hilow s ask this service be so bad!!! Plus the manager just cant call us back non the other lone
- It is a ford service center
- It is a ford service centerwith really bad service
Preferred solution: Let the company propose a solution
User's recommendation: Don’t use this *** service. Go to San Antonio?
Terrible
- - They tried to contact them.
- - They spent $4,100 in 3 mos; principal is about $19k–$20k.
- - They ask if a lawsuit is underway; attorneys are involved.
Yes, I have tried to contact them ... we have spent $4,100 in the past 3 months on a on the vehicle and the vehicle Blue Book is about $4,100 and we are being charged a total of a 19 - $20,000 for the principal Plus Finance is there a lawsuit currently undergoing in are there any attorneys involved
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