Clare Yeb

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Paid £60 for a prescription which I did not receive

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SameDayDoctor - Paid £60 for a prescription which I did not receive
SameDayDoctor - Paid £60 for a prescription which I did not receive
I paid £60 for a five-minute telephone consultation with the understanding that the physician would provide me a prescription. The physician advised me that she had written the prescription however, I have not received it despite 1) reaching out to the front line staff on the phone and 2) emailing the owner. As can be seen from the attached email, the illiterate message (misspells apologies) acknowledges that I have not received my prescription. When I phoned the individual who emailed me, she was unable to assist.
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  • Losing my money
  • Illiterate staff
  • Complete lack of professionalism from the owner

Preferred solution: Full refund

User's recommendation: Do not use this GP service

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Jan 6, 2022

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Prof. Karen Jubanyik
Prof. Karen Jubanyik

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