SameDayDoctor
SameDayDoctor Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SameDayDoctor has 1.3 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations state "Do not use this GP service". Complaints focus on customer service, reliability, and high price level.
Positive Feedback
No positive aspects were reported in the available SameDayDoctor reviews.
Negative Feedback / Risk Areas
- Failed prescription delivery after a paid consultation highlighting SameDayDoctor customer complaints about reliability.
- Poor frontline support and unhelpful owner response affecting trust in customer service.
- High fees raise billing and refunds concerns for prospective patients.
Key Takeaways for Future Customers
- Expect scant positive feedback in SameDayDoctor reviews; exercise caution before booking.
- Confirm prescription and refund policies in writing and monitor billing carefully.
- Consider alternatives if you need reliable GP service or membership-style continuity.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SameDayDoctor has 1.3 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations state "Do not use this GP service". Complaints focus on customer service, reliability, and high price level.
Positive Feedback
No positive aspects were reported in the available SameDayDoctor reviews.
Negative Feedback / Risk Areas
- Failed prescription delivery after a paid consultation highlighting SameDayDoctor customer complaints about reliability.
- Poor frontline support and unhelpful owner response affecting trust in customer service.
- High fees raise billing and refunds concerns for prospective patients.
Key Takeaways for Future Customers
- Expect scant positive feedback in SameDayDoctor reviews; exercise caution before booking.
- Confirm prescription and refund policies in writing and monitor billing carefully.
- Consider alternatives if you need reliable GP service or membership-style continuity.
Media from reviews
Turn one complaint into a collective action
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Verified Reviewer
Paid £60 for a prescription which I did not receive
- I paid £60 for a five-minute phone consult.
- The prescription was written, but not received.
- I emailed and phoned staff without resolution.
I paid £60 for a five-minute telephone consultation with the understanding that the physician would provide me a prescription. The physician advised me that she had written the prescription however, I have not received it despite 1) reaching out to the front line staff on the phone and 2) emailing the owner.
As can be seen from the attached email, the illiterate message (misspells apologies) acknowledges that I have not received my prescription. When I phoned the individual who emailed me, she was unable to assist.
- Complete lack of professionalism from the owner
- Illiterate staff
- Losing my money
Preferred solution: Full refund
User's recommendation: Do not use this GP service
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