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Sam Villa

Sam Villa

www.samvilla.com
What is your customer experience with Sam Villa?

Sam Villa Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Sam Villa has a 3.1 star rating from 2 reviews with mostly neutral sentiment; reviewers praise location and product diversity while noting the price level is high and concerns about customer service and exchange, refund and cancellation policy.

Positive Feedback

Reviewers value the store location and the diversity of Sam Villa products and services, mentioned in Sam Villa reviews as standout aspects.

Negative Feedback / Risk Areas

  • Multiple Sam Villa customer complaints cite poor customer service responsiveness and difficulty reaching support.
  • Customers report product failures and seek refunds or replacements but face issues with the exchange and refund policy.

Key Takeaways for Future Customers

  • Expect varied product selection and convenient locations but prepare for higher prices.
  • Document defects and persist when pursuing refunds; check policies and contact methods before purchase.
View full overview ›

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Kimberly M Hii

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Broken curling iron

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AI Highlights
  • - Gifted Sam Villa curling iron; after ~10 uses, a metal part fell off.
  • - Cannot use the $130 curling iron; asks about reimbursement or replacement.

Hi, I was given a gift of a Sam villa curling iron . I have used it maybe 10 times and the metal part that holds the piece of the curling iron together just randomly fell off and I can no longer use this $130 curling iron.

I can send a picture for proof. Do you reimburse or send a new one for customers who experience this?

Loss:
$130

Preferred solution: Full refund

View full review
Dawn Goodwin S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hair dryer stopped working

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AI Highlights
  • - Hair dryer stopped working.
  • - Email was blocked and no one called back after leaving two messages.
  • - No answer at another listed number.

Hair dryer stopped working . Email was blocked , cant get anyone to call me back at one number after I left 2 messages . No answer at another number I got here .

Dawn Goodwin Smith

931 644-****

dawngoodsmith@***.com

Thank you in advance for some help .

Dawn Goodwin Smith

Preferred solution: Full refund

View full review

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