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Salvation Army Canada

Salvation Army Canada

www.salvationarmy.ca
What is your customer experience with Salvation Army Canada?

Salvation Army Canada Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Salvation Army Canada has a 1.5 star rating from 2 reviews with 100% unfavorable feedback. Consumers report fresh produce but cite staff discrimination, eviction incidents, poor customer service and website issues; price level is medium.

Key Takeaways for Future Customers

  • Check recent Salvation Army Canada reviews for reports about food bank access and in-store staff behavior.
  • Expect medium pricing and available fresh produce but verify service policies before donating or shopping.

Negative Feedback / Risk Areas

  • Recurring customer complaints about staff discrimination and alleged evictions from the food bank.
  • Poor customer service and website functionality causing frustration for donors and shoppers.
  • Some reviewers feel donating or shopping at the location is a waste of time.

Positive Feedback

Customers note fresh produce availability and generally medium price levels.

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Shirel Pik

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Verified Reviewer
| map-marker Oakville, Ontario

Porr treatment by a female staff member

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AI Highlights
  • - At Kerr Street, Eva was rude and sarcastic and blocked us from browsing rack clothing.
  • - Salvation Army Head Office says rack-tagged items are for sale.

There's a worker at the Kerr Street location who is very rude and sarcastic in her mocking tone. I and my family member did not appreciate this person (Eva) telling us we can't start looking through clothing that is on the racks.

According to the folks at the Salvation Army Head Office, any merchandise that is tagged on the racks is for sale.

This person needs to work elsewhere. We and the entire neighborhood have had enough of her egotistical attitude and unacceptable service.

Cons:
  • Waste of time donating and shopping at that location

Preferred solution: Nothing, we're not going back. Don't need to be spoken to by rudely and impatiently by that person (Eva).

User's recommendation: Don't support The Salvation Army.

View full review
robert j Rhx
map-marker Vernon, British Columbia

STAFF DISCRIMINATION AND EVICTIONS

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AI Highlights
  • - Low-income senior relies on the Vernon Salvation Army Food Bank.
  • - Stefan Reid evicted them.
  • - They seek explanation, apology, and continued access.

I am facing staff discrimination and an eviction at the Vernon BC Salvation Army Food Bank. I am a low income senior and I rely upon the food bank for local fresh produce plus other food to get me by.

I cycle 12 Km every day to the Food Bank to collect food.

On Monday morning, June 4th, 2018 Stefan Reid evicted me pursuing me as I was walking out the door shouting, " You are no longer allowed to come here...repeating twice...you can no longer come here!" ...as I was already on the sidewalk unlocking my bike!

I wrote several letters to Mr Reid, and also to Ms Tiffany Marshall, BC headquarters.

I am requesting assistance to know the reason for this SHAMEFUL AND UNJUSTIFIABLE eviction, an apology and access to the Food Bank.

Denying food for people to maliciously and vindictively punish them...SHOULD NEVER BE ALLOWED! This raise red flags about the integrity of the Salvation Army organization in Canada.

How could a large charitable organization such as the Salvation Army can simply deny me access to the Food Bank...WITHOUT FIRST GOING THROUGH A SERIES OF DISCIPLINARY STEPS SUCH AS VERBAL OR WRITTEN WARNINGS BEFORE AN EVICTION.

Does somebody know if there is an INDEPENDENT ORGANIZATION WHERE I CAN EXPRESS MY CONCERNS?

Thank you for your assistance.

Pros:
  • Fresh produce
Cons:
  • Staff discrimination and eviction
View full review

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