Salty Paws
Salty Paws Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Salty Paws reviews show a 1.0 star rating from 1 reviewer and overall customer sentiment is negative, with consumers mostly dissatisfied.
Positive Feedback
The concept is noted as good and had potential appeal to franchise buyers.
Negative Feedback / Risk Areas
- Salty Paws customer complaints cite failure to deliver promised training, operations manual, website, marketing plan, and vendor list.
- Reviewer reports the franchisor breached the franchise agreement and poor ongoing support from the franchisor.
- Multiple franchisees reportedly parted ways and legal action occurred, raising concerns about customer service to franchisees.
Key Takeaways for Future Customers
- Do thorough due diligence before buying a franchise and verify promised support and materials in writing.
- Contact existing franchisees and review franchise agreement clauses on training, support, and refunds.
- Consider legal review and confirm ongoing customer service expectations before investing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Salty Paws reviews show a 1.0 star rating from 1 reviewer and overall customer sentiment is negative, with consumers mostly dissatisfied.
Positive Feedback
The concept is noted as good and had potential appeal to franchise buyers.
Negative Feedback / Risk Areas
- Salty Paws customer complaints cite failure to deliver promised training, operations manual, website, marketing plan, and vendor list.
- Reviewer reports the franchisor breached the franchise agreement and poor ongoing support from the franchisor.
- Multiple franchisees reportedly parted ways and legal action occurred, raising concerns about customer service to franchisees.
Key Takeaways for Future Customers
- Do thorough due diligence before buying a franchise and verify promised support and materials in writing.
- Contact existing franchisees and review franchise agreement clauses on training, support, and refunds.
- Consider legal review and confirm ongoing customer service expectations before investing.
Turn one complaint into a collective action
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Verified Reviewer
Family bought a franchise and it was a terrible experience
- - Joined Salty Paws and faced heartbreak; five of eight stores left; promised training and support not provided.
My family member along with four other franchisees have now separated from Salty Paws and become independent.
Suzanne , the franchisor of Salty Paws is not to be trusted. As promised on the website and in the Franchise agreement, she was to supply the franchisee with a ten day training program, an opening manual, a operations manual, working website, a marketing plan, a vendor list, newsletters and ongoing support. My family member NEVER received any of what was promised.
Suzanne had 8 stores at the time and our of the 8 stores, 5 of them hired a lawyer and separated from the franchise, that alone should say something. I beg you, before you sign anything, do your homework and DO NOT get involved with this franchise.
- Its a good concept
- Franchise is run horrible
Preferred solution: I just want to warn people about the franchise and what a terrible experience it was.
User's recommendation: DO NOT BUY INTO FRANCHISE
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Scott- any way you can contact me? Sue M- shinkle216@***.com I was looking into this business.
Similar experience with more stores leaving the franchise due to unfulfilled promises, deception, and lack of trustworthy and toxic franchise owner. Tens of thousands of dollars in losses, and lots of frustration and anxiety. Banned from doing business in California!