SaltXo
SaltXo Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SaltXo has 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied. Recent feedback highlights poor customer service, unresponsive email and phone, subscription and refund issues, and high prices.
Positive Feedback
Customers noted purchase attempts and tracking updates but found no reliable support or satisfactory resolution.
Negative Feedback / Risk Areas
- Repeated SaltXo customer complaints about no phone support and unanswered emails.
- Issues with subscriptions, unwanted auto-ship or membership charges and difficulty obtaining refunds.
- Order tracking failures and delays with no effective exchange or cancellation process.
Key Takeaways for Future Customers
- Read SaltXo reviews before buying and be cautious about subscribing.
- Expect potential delays and plan payment protection if refunds are needed.
- Prepare for limited customer service contact options.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SaltXo has 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied. Recent feedback highlights poor customer service, unresponsive email and phone, subscription and refund issues, and high prices.
Positive Feedback
Customers noted purchase attempts and tracking updates but found no reliable support or satisfactory resolution.
Negative Feedback / Risk Areas
- Repeated SaltXo customer complaints about no phone support and unanswered emails.
- Issues with subscriptions, unwanted auto-ship or membership charges and difficulty obtaining refunds.
- Order tracking failures and delays with no effective exchange or cancellation process.
Key Takeaways for Future Customers
- Read SaltXo reviews before buying and be cautious about subscribing.
- Expect potential delays and plan payment protection if refunds are needed.
- Prepare for limited customer service contact options.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
About a subscription I don’t want and I did an email
- - There was no help; emails and calls were unanswered.
- - They wanted a resolution and a refund, and they wanted to buy directly from the website.
I did not get any help at all. No one answered my email.
No one answered his phone call. I know nothing about how to get my problems resolved to see what can help me or see if I can get my money back from the subscription because I don't want any subscription for this product.
I just wanted to buy it straight from the website. I don't need any subscription at all.
Preferred solution: Full refund
Dallas, Texas
I need to ask about some orders
- - They want a real phone number or a quick email reply.
- - No one answered the chat line.
- - A phone number led to UPS and my card was charged.
Have a real phone number or quickly answer my email! I waited for someone to talk to me on the chat line and nobody ever showed up there The phone number took me to UPS so that was a bogus number so from there I guess with disabrogas company that bogus Lee took my money off my card if you don't give me some kind of answer
User's recommendation: Don't try calling, get nowhere!
Modesto, California
I ordered on September 26 they sent a it’s on the way on October 2 with a tracking number. Every time I am tracking the number the label is not created. There’s no phone number to contact them
- - Paid $130 for items not yet received.
- - It has been two weeks since the order, and tracking shows the label has been created but not shipped.
I paid $130 for items I have not yet to receive when I order two weeks ago received the email five days ago saying its on its way but every time I checked the tracking number the label is created it has not even been shipped out yet Tuesday will be two weeks since I ordered and they do not do refunds so if I dont get the items this week, then I will be disputing with my bank to get my money back and well never order from them again, heads up people
User's recommendation: I would not purchase from them anymore community. Patient is horrible. There’s no phone number to even contact customer service and they don’t even email you back they don’t care.
Detroit, Michigan
Order not received tracking number texted
One order tracking information sent in text. I've emailed company with no response.
Not happy.i would like if they respond to my message.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI Do Not Recommend Anyone to Shop with Saltxo.com
- - Purchased 2 bars of soap on 10/25/2019.
- - Shipped 11/11/19 while away; USPS note said mail held and package returned; $8.50 fee.
- - Refund status unknown.
I purchased 2 bars of soap on 10/25/2019 and the items were shipped to me on 11/11/19 while I was away on vacation. I came home to a note from USPS advising me my mailbox was small so my mail would be held.
I went to pick up my mail only to find my package was sent back to shipper.
Who said I would need to pay $8.50 due to insufficient address. My address is correct and I still have no response on a refund
- Poor customer service
Preferred solution: Full refund
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