Salter Spiral Stairs Reviews
Salter Spiral Stairs Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Salter Spiral Stairs reviews show a 1.0 star rating from 1 review with largely negative sentiment; consumers warn "Beware" and report dissatisfaction.
Positive Feedback
Price was noted as lower by one reviewer, though overall value was questioned.
Negative Feedback / Risk Areas
- Repeated complaints about defective, wobbly stairs and missing parts.
- Reports of rude customer service and withheld refunds with large restocking fees.
- Delivery delays and alleged dishonest sales practices labeled as liers.
Key Takeaways for Future Customers
- Check Salter Spiral Stairs customer complaints and refund policies before buying.
- Confirm delivery logistics and inspect parts on arrival.
- Consider alternatives if reliable installation and responsive customer service matter.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Salter Spiral Stairs reviews show a 1.0 star rating from 1 review with largely negative sentiment; consumers warn "Beware" and report dissatisfaction.
Positive Feedback
Price was noted as lower by one reviewer, though overall value was questioned.
Negative Feedback / Risk Areas
- Repeated complaints about defective, wobbly stairs and missing parts.
- Reports of rude customer service and withheld refunds with large restocking fees.
- Delivery delays and alleged dishonest sales practices labeled as liers.
Key Takeaways for Future Customers
- Check Salter Spiral Stairs customer complaints and refund policies before buying.
- Confirm delivery logistics and inspect parts on arrival.
- Consider alternatives if reliable installation and responsive customer service matter.
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Verified Reviewer
Ripped off
- - Salesman claimed stairs could be delivered.
- - Delivery refused; left on the roadside.
- - Refund promised; later reduced by $600.
- - Beware.
terrible company. Liers.
fist salesman (Brian Albany) lied. said stairs couldnt be deliverd down a narrow road infront of my cabin. I even have the email. When the delivery company refused and said would leave on side of road, I called the company.
Sent emails. Eventually they said they would refund me. (Got email). Two months later when I asked several times where is my refund.
I was told the Are reducing refund $600 for restocking fee/shipping. Outrageous Liers!
From sales to top serves or I spoke to. Beware!!!
- Lower price
- Liers
Preferred solution: Full refund
User's recommendation: Beware
Salter Spiral Stairs unsafe and defective stairs
- - Stairs sold were defective, wobbly and unsafe.
- - Refund was refused by customer service.
- - Installation was hard, parts were missing, and delivery was late.
Salter Spiral stairs sold me defective stairs. They were wobbly and unsafe.
Salter Spiral stairs customer refused to give a refund. Installing the stairs wasn't easy as claims and parts were missing. Salter Spiral stairs customer service were rude and unhelpful. Salter Spiral stairs were not as advertised.
Salter Spiral staircase was WOBBLY, UNSAFE and defective. I will never buy a spiral staircase from Salter Spiral staircase. The installation was hard and not as advertised. Salter Spiral stair customer service did not even want to help with the installation and answering questions.
Parts were MISSING. The package arrived late.
They promised delivery than shipped it late. I will never buy a spiral staircase from them again.
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