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Salter Housewares is now Salter
Salter Housewares

Salter Housewares

www.salterhousewares.co.uk
What is your customer experience with Salter Housewares?

Salter Housewares Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Salter Housewares has a 1.4 star rating based on 2 reviews, with 8% likely to recommend and an overwhelmingly unfavorable distribution; consumers report high prices and frustration.

Key Takeaways for Future Customers

  • Salter Housewares reviews highlight registration, warranty, and product quality problems that can affect usability.
  • Expect mixed outcomes from customer service when seeking replacements or refunds.

Negative Feedback / Risk Areas

  • Recurring Salter Housewares customer complaints cite failed product registration and faulty items.
  • Customers report poor customer service response and difficulty with exchange, refund and cancellation policy.

Positive Feedback

Some users valued store layout and product diversity and one reported efficient replacement under a long guarantee.

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Media from reviews

Salter Housewares - Production fault with Heston scales
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Anonymous

R egestering Scales

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AI Highlights
  • - The form to register scales purchased from Amoson was not accepted.
  • - I tried many times but it would not work.
  • - At 82, I do not need this hassle.

DdWill not accept the form to register scales purchased from Amoson. on 28/11/ 2021

Forget it tried until blue in the face.

Fed up with whole thing.

Better thing's to do with my time

At 82 years of age i don't need the hassle. Mr C Steen.

Pros:
  • Just forget it
Cons:
  • Fed up
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Sarah C Jos

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I’ve just purchased a kitchen scales on trying to reheated it the page doesn’t exist.

Than tried Salter customer services uk but still unable to register my kitchen scales. Now moved to china

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Theresa F Fnv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Faulty pan

AI Highlights
  • - The large pan of the Mega Stone 3-piece set is misshapen and the lid won't fit.
  • - It can't be returned due to distance (30 miles) and I don't drive.

I have just purchased your mega stone 3 piece pan set and on arriving home and unpacking the items the large pan is badly misshaped and lid will not fit. I cannot return to the store as it was purchased on a day out with a friend and is 30 miles away and I do not drive.

Please advise as to what can be done. Thank you mrs Firth

Preferred solution: Let the company propose a solution

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Anonymous
map-marker Craigavon, Northern Ireland

Salter kitchen scale

AI Highlights
  • - Built-in bench kitchen scales about 3 cm deep.
  • - Black electronic weighing scales; asks where to buy or if they are made.

Hi I need kitchen scales build into my kitchen bench I need something abt 3cm deep to fit into my work tops I have tried everywhere can you tell me were I would be able to purchase one or if yous make them its black electronic weighing scales

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jennifer g Ucw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

AWFUL

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AI Highlights
  • - Scales did not work consistently and weights varied drastically.
  • - I lost the receipt.
  • - Salter customer service was unhelpful.

SCALES NEVER WORKED.I WAS COOKING FOR A DIABETIC,SO WEIGHTS HAD TO BE EXACT,TOOK ME SOME TIME TO REALIZE THE SCALES VARIED DRASTICALLY. I'D LOST THE RECEIPT,WHEN I PHONED SALTER CUSTOMER SERVICES THEY DIDN'T WANT TO KNOW.USELESS. COMPANY.

Preferred solution: Full refund

User's recommendation: AVOID SALTER

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Anonymous
map-marker Barrow-In-Furness, England

Production fault with Heston scales

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AI Highlights
  • - Salter thanked me for reporting the batch issue.
  • - They won't send a faultless set because I bought from John Lewis; a replacement would cost £5 more.
Salter Housewares - Production fault with Heston scales

Salter were grateful for me letting them know about the batch production problem but would not send me a faultless set of scales as I purchased from John Lewis. I could buy a new set from them (but would need to pay £5 more).

User's recommendation: Wait a few weeks before buying so that Salter can correct the production problem.

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Anonymous
map-marker Walsall, England

My kitchen scales have stopped weighing

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Salter, They were very helpful and very efficient in resolving my problem. They replaced my faulty scales with new ones, within a week of the raised problem , under the 15 years guarantee service.

User's recommendation: Contact directly for hassle free replacement.

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Anonymous
map-marker London, England

Never received 1st email told me to resend

Frying pans and wok lost their nonstick, had for less than 2 years, they have a 10 year guarantee keep receipts in a safe place as I mislaid mine for a while.

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Brian N Luw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad quality goods

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I purchased 4 marble coated frying pans, guaranteed for 10 years. Within 6 months the coating was flaking off. The retailer didn't want to know and the company are anonymous.

Loss:
$70

Preferred solution: Let the company propose a solution

View full review

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