Salt Lake Express Reviews
Salt Lake Express Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Salt Lake Express has a 1.0 star rating from 2 reviews and overall negative sentiment. Salt Lake Express reviews cite poor customer service, high price level, and claims about removed negative feedback.
Key Takeaways for Future Customers
- Expect limited support from reservations and customer service when booking online.
- Watch for complaints about refunds and billing practices.
- Consider alternatives if safety or disability accommodations are priorities.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude staff and alleged discrimination.
- Reports of refund issues and reputation management removing negative reviews.
- Safety and vehicle condition concerns, plus antiquated reservations system.
Positive Feedback
Has a website for self-booking and some trips arrive without missed flights.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Salt Lake Express has a 1.0 star rating from 2 reviews and overall negative sentiment. Salt Lake Express reviews cite poor customer service, high price level, and claims about removed negative feedback.
Key Takeaways for Future Customers
- Expect limited support from reservations and customer service when booking online.
- Watch for complaints about refunds and billing practices.
- Consider alternatives if safety or disability accommodations are priorities.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude staff and alleged discrimination.
- Reports of refund issues and reputation management removing negative reviews.
- Safety and vehicle condition concerns, plus antiquated reservations system.
Positive Feedback
Has a website for self-booking and some trips arrive without missed flights.
Calgary, Alberta
Unhappy customer
- - Unpleasant shuttle ride with no loading help or water.
- - AC quit halfway, unsafe freeway driving, distant terminal drop-off, and we didn't miss flight.
Not a pleasant shuttle ride from Hampton at Sunriver to Vegas airport. No help getting in or out of shuttle -no water offered even when halfway to Vegas the air conditioning quit working!!
Several serves and scary moments driving through traffic on the freeway.
Dropped us off at Terminal 3 at the farthest place from our airline. Only positive was we didnt miss our flight.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Las Vegas, Nevada
Salt Lake Express Reputation Management Busted!
- - Salt Lake Express allegedly pays to remove negative reviews.
- - The reviewer claims poor treatment of passengers.
- - Seek a class-action site if harmed.
It really does seem Salt Lake Express pays to have negative feedback removed off Google. Simply discover for yourself like I did, but money will conquer any sly and dirty reputation management companies lol!
SLE has some demented ways of treating passengers, so our cause needs not to just focus on people with disabilities, but rather we must open it up to the general public. If you have been hurt in any way, especially refund issues of any kind, please find the website about a class action lawsuit and contact because Salt Lake Express needs to be exposed.
- No wifi
- Somehow get negative feedback removed off google they have some very nasty reviews you just have to look hard
Preferred solution: Full refund
User's recommendation: Avoid at all costs. Horror stories have been squelched.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hyde Park, Utah
Salt Lake Express must be exposed
- - Reviewer alleges SLE workers abuse customers and take disability-related money.
- - They're pursuing a $5,000 class action against Salt Lake Express.
These workers seem to really enjoy causing people pain. Twice now they have taken money from me because of my disability and I'm convinced it's not the first time they have abused their power.
I cannot sit back and let this happen therefore I've committed $5000 of my own money to attempt to form a class action lawsuit against Salt lake express. Are they stationed in ID or UT or both? Seems they have two Corp offices but I'd encourage you to see their own website of glowing reviews but go out and check the majority of negative reviews.
Based on my experience I believe SLE is a corrupt company desperately in need of exposure. Anyone who has been abused by this company please find me and let's work together on bringing justice to SLE!l
- Have a website so you can book your own travel
- Mean robotic enjoy causing pain love seeing customers suffer they forbid making changes online antiquated reservations system
Preferred solution: Full refund
User's recommendation: Avoid if possible but if not wear a webcam to protect yourself.
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We’re very sorry to hear that your shuttle experience was not a pleasant one. The concerns you described regarding the lack of assistance, the air conditioning stopping, the driving experience, and your drop-off location are certainly not the experience we want our passengers to have.
We’re glad you were able to make your flight, but we would appreciate the opportunity to learn more about what happened and address these concerns with our team.
Please reach out to us directly with your trip details so we can gather more information and look into the situation. We sincerely apologize for the frustration and discomfort you experienced.