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Verified Reviewer New Reviewer

Resolved: Poor experience

3.8
Update by user Oct 24, 2022

An exec contacted me, apologized and was willing to give me a gift card.

Original review posted by user Oct 23, 2022
does anyone in your company care about what happens at your restaurant? The website does not list a corporate office and no way to contact the owner about bad service. The food is almost always great, but the lack of help the night we were there was appalling.

User's recommendation: understaffed and no way to reach a corporate office, esp. Tim McCune the owner.

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ID
#4097583 Review #4097583 is a subjective opinion of poster.
Pros
  • Good food
Cons
  • Bad service
Preferred solution
I would like to speak with the owner....Tim McClune

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Got screwed on an expensive food order

1.0
Ordered 2 steaks, cost 111 dollars. Received 2 TINY low quality steaks that were barely warm and not cooked correctly. Also ordered side sauce that they claim UBER Eats shouldnt have put on their menu cause they dont have it. Showed absolutely no responsibility or customer care about the issues and told me i had to contact UBER Eats for any resolution on THEIR *** food

User's recommendation: Salt Creek Grill charges near prime steak house prices for Outback Steakhouse quality.

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#2363208 Review #2363208 is a subjective opinion of poster.
Location
Santa Clarita, California
Cons
  • Terrible customer service
  • Overpriced
Loss
$111
Preferred solution
Let the company propose a solution

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