Resolved
Kim s Mlz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Poor experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Oct 24, 2022

An exec contacted me, apologized and was willing to give me a gift card.

Original review Oct 23, 2022
does anyone in your company care about what happens at your restaurant? The website does not list a corporate office and no way to contact the owner about bad service. The food is almost always great, but the lack of help the night we were there was appalling.
View full review
Pros:
  • Good food
Cons:
  • Bad service

Preferred solution: I would like to speak with the owner....Tim McClune

User's recommendation: understaffed and no way to reach a corporate office, esp. Tim McCune the owner.

Evan J Bca

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Santa Clarita, California

Got screwed on an expensive food order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ordered 2 steaks, cost 111 dollars. Received 2 TINY low quality steaks that were barely warm and not cooked correctly. Also ordered side sauce that they claim UBER Eats shouldnt have put on their menu cause they dont have it. Showed absolutely no responsibility or customer care about the issues and told me i had to contact UBER Eats for any resolution on THEIR *** food
View full review
Loss:
$111
Cons:
  • Overpriced
  • Terrible customer service

Preferred solution: Let the company propose a solution

User's recommendation: Salt Creek Grill charges near prime steak house prices for Outback Steakhouse quality

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article